About the Role
Are you passionate about delivering exceptional customer service and creating memorable in-store experiences? Join The White Company, one of the UK’s fastest-growing multi-channel retailers, as a Customer Sales Associate. You’ll be the face of our brand—helping customers, sharing product knowledge, and ensuring a seamless shopping journey.
What You’ll Be Doing
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Deliver exceptional customer service, surpassing expectations
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Identify customer needs and provide tailored product information
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Efficiently process mail orders
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Promote customer loyalty by capturing data and encouraging repeat business
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Represent our values of PRIDE (Passion, Respect, Integrity, Drive, Excellence) in all customer interactions
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Take initiative, multitask, and support team members to achieve shared goals
Who We’re Looking For
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Retail sales or customer service experience preferred
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Friendly, proactive, and passionate about helping others
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Great communicator and team player
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Able to work efficiently in a fast-paced environment
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Willing to go the extra mile for customers and colleagues
What We Offer You
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50% staff discount on all products
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20 days holiday, rising to 25 with service
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Annual discretionary bonus scheme
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Perk Place Benefits: discounts across wellbeing, retail, and lifestyle
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Wagestream App: manage your money, access pay early
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Group Personal Pension Scheme
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Life Assurance after probation
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Volunteer Day with a charity of your choice
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Christmas party & team socials throughout the year
Our Commitment to You
At The White Company, we champion inclusivity, sustainability, and belonging. We are proud to foster an environment where every individual can bring their authentic self to work and thrive. We are committed to:
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Equality, Diversity & Inclusion at every stage of the recruitment process
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Building a sustainable legacy for future generations
APPLY