Sales and Service Associate

Job Category: Sales and Marketing
Job Type: Full Time
Job Location: United States

Availability:

  • Full-time, flexible across weekdays, weekends, and holidays

  • Occasional travel required for training and lead generation

Who We Are:

At 24 Hour Fitness, we’re dedicated to building a healthier, happier world by offering an inclusive and supportive fitness community. We believe everyone deserves access to fitness, and we welcome individuals who are committed, passionate, and ready to uplift others.

Why You’ll Love This Role:

As a Fitness Sales Advisor, you’ll be the first point of contact for new and prospective members. Your enthusiasm and ability to build relationships will help others begin or continue their fitness journeys. You’ll play a key role in creating a welcoming environment and delivering a positive onboarding experience.

What You’ll Do:

  • Greet and check in members with friendliness and professionalism

  • Build first-name relationships and provide guidance on membership options

  • Identify member needs and recommend fitness solutions

  • Deliver engaging tours and sales presentations to prospective members

  • Ensure the gym is clean, well-maintained, and safe

  • Support new member onboarding and help connect them with fitness offerings

  • Resolve member concerns and provide outstanding service

Qualifications:

  • 1+ years of experience in retail or fitness sales

  • Passion for health and fitness

  • Outgoing personality with the ability to connect authentically with people

  • Strong service mindset and goal-driven attitude

  • CPR and AED certification required within 60 days of employment

  • Self-motivated and eager to grow within a team

What Sets You Apart:

  • You’re authentic, open-minded, and driven

  • You embrace challenges and view failures as growth opportunities

  • You consistently exceed goals and deliver memorable service


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