Job Description
Job Title: Sales Assistant – WHSmith (New Street Station, Birmingham)
Contract Type: Fixed-term, with potential for permanent placement
Hours: Part-time (20-25 hours per week) with overtime available
Shift Pattern: Fully flexible shifts between 6 AM and 10 PM, weekdays & weekends
Salary: Up to £11.50 per hour
Exciting Opportunity as a Sales Assistant at WHSmith
Are you passionate about delivering exceptional customer service in a dynamic retail environment? WHSmith is looking for a dedicated Sales Assistant to join our team at New Street Station, Birmingham. This role offers flexible shifts, a competitive salary, and career growth opportunities. Whether you’re engaging with customers, replenishing stock, or maintaining store standards, you’ll play a key role in ensuring a fantastic shopping experience.
Join WHSmith today and be part of a globally recognized brand that supports customers on their journeys.
Why Become a Sales Assistant at WHSmith?
At WHSmith, we believe in creating a rewarding workplace where employees feel valued. As a Sales Assistant, you’ll enjoy:
Competitive salary & pension scheme
Employee discounts & retail partner perks
Paid annual leave
Flexible shift patterns
Opportunities for career progression
Employee Assistance Programme for physical, mental & financial well-being
Whether you’re looking for a long-term career or a stepping stone into retail, WHSmith provides the perfect opportunity to develop your skills in a supportive team environment.
What You’ll Do as a Sales Assistant
Customer Experience & Sales Support
- Provide exceptional customer service to ensure a seamless shopping experience.
- Assist customers in finding products and answering queries with confidence.
Store Standards & Visual Merchandising
- Replenish stock efficiently to maintain an organized, inviting store.
- Ensure high standards of display and visual merchandising.
- Keep the store clean, tidy, and well-stocked at all times.
Teamwork & Collaboration
- Work independently or as part of a supportive, friendly team.
- Contribute to store targets by adapting to company goals and requirements.
What We’re Looking For in a Sales Assistant
Passion for delivering outstanding customer service
Confident communication skills to engage with customers & team members
Motivation to achieve store goals and high standards
Adaptability to work flexible shifts, including weekends
If you love working in a fast-paced, customer-facing role, this is your chance to be part of a trusted retail brand that supports your growth and success.
About WHSmith
Since 1792, WHSmith has been a leader in the retail industry, with over 1,700 stores in 30+ countries. You’ll find us in airports, railway stations, hospitals, and high streets, providing essential products and an outstanding customer experience.
We are committed to creating an inclusive, welcoming workplace where every employee can thrive. Join us on our journey to make every customer’s journey better!
Apply Now!
If you’re ready to kick-start your career in retail, apply today for the Sales Assistant role at WHSmith!