Sales Assistant – WHSmith
Contract Type: Permanent
Working Hours: 20 hours per week
Availability: Flexibility required across all 7 days
Job Overview
At WHSmith, we’ve been at the heart of the high street and in our customers’ lives for over 230 years. Whether it’s books, gifts, stationery, or Post Office services—we help our customers mark life’s important moments. As a Sales Assistant, you’ll play a key role in delivering excellent service, maintaining high store standards, and making every customer interaction count.
Key Responsibilities
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Provide outstanding customer service at every touchpoint
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Replenish stock efficiently, keeping all store areas tidy and well-organised
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Support visual merchandising standards so customers can easily find what they need
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Work as part of a supportive and collaborative team
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Stay informed about promotions and help customers with product recommendations
What We’re Looking For
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A genuine passion for delivering exceptional customer experiences
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Friendly and confident communicator who works well with others
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Motivated, results-driven, and able to thrive in a fast-paced retail setting
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Flexible and adaptable to changing store needs and shift patterns
What You’ll Get in Return
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Competitive hourly pay
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Employee discount at WHSmith and partner retailers
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Company pension scheme
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Paid annual leave
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Access to exclusive retail and leisure discounts and perks
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Support for your physical, mental, and financial wellbeing through our Employee Assistance Programme
About WHSmith
With a rich heritage spanning over two centuries, WHSmith remains a key player in the retail sector. From high streets to airports and hospitals, we help our customers stay connected, inspired, and prepared—wherever life takes them.
We are proud to be an inclusive employer, committed to creating a welcoming environment where everyone can be themselves and thrive.
How to Apply
Ready to be part of a retail brand that puts people first? Apply now and help us make everyday journeys matter.
APPLY