Who We Are
Sitting on a quiet tree-lined street in Soho, twelve floors rise above the neighborhood’s storied lofts, boutiques, and galleries. The name derives from the particular manner of hospitality, one that feels more like staying at the home of a dear friend than at a hotel — discreet, refined, generous.
Our hotel has 90 rooms and suites with four distinct F&B concepts led by an acclaimed chef. The street-side seafood restaurant and second floor cocktail bar will be venues that are open to the public. The Apartment and The Rooftop are spaces reserved exclusively for guests and friends of guests. While our hotel falls under the Standard International umbrella, it will be positioned as a wholly distinct and separate concept from The Standard with a different market positioning, design aesthetic, and service culture.
Purpose of the Role
The Sales Manager is responsible for overseeing the Corporate and Entertainment segment. The Sales Manager will manage assigned accounts and markets to exceed sales goals, coordinating corporate and group reservations, and leading the RFP process. This role requires a strong focus on sales strategies, account management, and effective communication with internal teams and clients.
Responsibilities
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
- Take ownership of assigned accounts and markets, to meet and/or exceed established sales goals
- Play an active role in annual corporate and consortia RFP process, for assigned accounts
- Excellent time management skills with the ability to multitask
- Manage individual corporate reservation quotes
- Input detailed profile notes in Opera and Triple Seat to help develop a guest database
- Ability to maintain strong partnerships through effective communication
- Collaborate with Finance Dept. to audit transient commissions and ensure prompt payment
- Take ownership of all incoming group requests and communication with Revenue Management to provide clients with a response within 2hrs
- Be responsible for booking events and groups which are profitable by following up on inquiries, site inspections, and booking procedures and thus meeting the sales and events budgets
- Adhere to weekly and monthly sales activities including offsite appointments, site tours, networking events, and prospecting
- Manage Corporate negotiated RFP submission: Tracking/Management of RFP Tool / RFP submission once approved by DOS
- Execute all locally negotiated rate agreements
- Manage corporate and entertainment rate loading process and auditing from start to finish
- Coordinate client site inspections and effectively communicate to Front Office, Housekeeping, and other parties involved
- Coordinate with Guest experience Manager to ensure VIPs are communicated throughout all Departments
- Attend regularly scheduled meetings: daily morning meetings, revenue meetings, group resume meetings, etc. as required
- Support DOS on all administrative tasks related to the Sales department including sharing any relevant communication with other departments
- Assists Director of Sales in preparing and submitting production reports, activity reports, sales trips reports and action plans, and other reports as necessary in a timely manner.
- Book and service groups with events in all hotel spaces as well as food and beverage venues such as the bar, penthouse and rooftop
- Provides history, requests deposits, complete credit applications as well as follow up on group’s success while on site and after event for re-booking purposes (within hotel policy)
- Actively upsells each request to maximum profitability and sales
- Maintains an updated file of potential and existing clients with detailed information profile about their potential and production
- Participates in trade shows and blitzes as required
- Other duties as assigned.
Qualifications
- Proven experience in sales management, with a strong track record of meeting/exceeding targets
- Excellent time management, multitasking, and communication skills
- Working knowledge of Microsoft Office produce including Word & Excel – knowledge of PowerPoint, Lanyon, Opera and Hoteligence a plus
- Must be detail oriented
- Must be fluent in English both verbal and non-verbal, other languages a plus but not required
Physical Requirements
- Must be able to lift, push or pull up to 10 lbs
- May require extended time in a seated position
- Must be able to move throughout the property with ease
Compensation & Benefits
- Salary Range $85k – 90k / year.
- Excellent and Affordable Health care coverage.
- Life Insurance, Disability Insurance, Pet Insurance.
- 401k with Company match.
- 160 hours PTO and Company recognized holidays.
- Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace.
- Employee Referral Program, Commuter Discounts.
- Fun staff events and celebrations!!