Company Overview
At CoralTree Hospitality, we create and manage properties that are deeply connected to the communities they serve—where guests can truly experience a sense of place, belonging, and joy. Our mission is to craft distinctive, memorable experiences that celebrate each location’s unique culture and surroundings.
As a curated collection of lifestyle hotels and resorts in diverse destinations, we offer exceptional facilities and services designed to inspire and connect. Our innovative, solutions-driven approach enhances boutique and independent hotels as well as larger brands, elevating the guest experience to something truly special.
What sets CoralTree apart is our commitment to managing one-of-a-kind properties while delivering outstanding financial performance. We go beyond traditional hotel ownership and operations by focusing on both property success and cultural impact. Our goal is to maximize value for owners through operational excellence and unforgettable guest experiences.
About the Role
The Sales, Marketing & Events Coordinator plays a key role in a collaborative team environment, providing comprehensive administrative support to the sales team while ensuring exceptional customer service. This position is responsible for handling inquiries, qualifying leads for sales or catering managers, and assisting in the execution of distinctive and memorable guest experiences.
About Everline Resort & Spa
Nestled in California’s Olympic Valley, Everline Resort & Spa offers an unparalleled mountain retreat in North Lake Tahoe. As a year-round destination, the resort provides ski-in/ski-out access to Palisades Tahoe—North America’s third-largest ski resort—along with championship golf, rejuvenating spa treatments, and an array of outdoor adventures.
Our sophisticated lodge setting seamlessly blends with the rugged beauty of the region, creating a warm and inviting atmosphere. Guests can enjoy diverse dining options, including:
- Sandy’s Pub – Casual dining
- Cascades – Breakfast cuisine
- Bearshine Café – Cozy coffeehouse and marketplace
- Iron Road Noodle House – Asian-inspired comfort food
- Six Peaks Grille – Fine dining
Resort amenities include year-round heated swimming pools, a 150-foot water slide, hiking and biking trails, fly-fishing, cross-country skiing, and a private ice-skating rink in the winter. Inspired by the rich history of the region, Everline Resort & Spa pays homage to the historic rail lines that once connected the area.
Employee Benefits
As a valued member of the CoralTree team, you’ll have access to a comprehensive benefits package, including:
- Discounted Palisades Tahoe Ski Pass
- Food & beverage, retail, and spa discounts
- Complimentary rentals for ski gear, ice skates, Nordic skiing, and golf course access
- Discounted stays at Hyatt and CoralTree Properties
- Employee assistance program
- Paid sick time
- 401(k) plan with company match
Key Responsibilities
Sales Process Support:
- Perform general administrative tasks to support the sales team
- Respond to web inquiries and answer phone calls professionally
- Create and manage bookings in Envision, ensuring all communications are documented
- Schedule and coordinate site visits, including sending announcements and setting up VIP arrangements
- Draft contracts and process countersigned agreements
- Follow up with clients regarding inquiries, deadlines, and additional needs
- Create and process contract addendums as required
Event Planning Assistance:
- Assist in planning and coordinating tastings, guest amenities, and lodging accommodations
- Design event diagrams in Social Tables
- Connect clients and vendors with AV services as needed
- Communicate vendor setup details, event space access, teardown schedules, and resort policies
- Maintain detailed event notes and communications in Envision
- Create and distribute Daily Detail Reports (DDR) to internal teams
- Schedule calendar invites for relevant departments
- Oversee cake design approvals with the Pastry Chef, ensuring references and stands are finalized
- Prepare guest vouchers and event signage
- Organize and confirm VIP reservations and amenities
- Finalize guest counts, estimates, and outstanding event details, ensuring accurate change logs and signed event orders (EOs)
Qualifications
- Preferred experience in hospitality and/or administrative roles
- Proficiency in Microsoft Word, Excel, and general computer applications
- Strong professional phone etiquette
- Excellent written and verbal communication skills
Physical Requirements & Work Environment
- Must be able to walk, talk, see, and hear regularly
- Requires sitting for at least 90% of an 8-hour shift
- Must be able to lift, carry, push, or pull up to 20 lbs
- Requires vision abilities including close vision, distance vision, peripheral vision, and depth perception
- Must be comfortable answering phones and working on a computer
- Work is performed in an indoor environment with a low noise level
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