Company Overview
At Sleep Number, our team members are part of a mission-driven culture dedicated to enhancing health and wellbeing through better quality sleep. We’re not only committed to our customers’ wellness—we prioritize the wellbeing of our team members as well.
As our company continues to expand, we welcome individuals from all backgrounds and experience levels—whether you’re starting your career, returning to the workforce, or bringing years of expertise. Your unique skills, personality, and perspective have a place here.
Over the past 35+ years, we’ve helped improve the lives of more than 14 million people, and our journey is just beginning. With a nationwide team of over 5,000 professionals across various functions—including technology, manufacturing, retail, field services, corporate, and customer care—we’re proud to be a recognized leader in sleep innovation.
Responsibilities
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Deliver an exceptional customer experience by using a proven consultative sales approach to understand each individual’s sleep needs and guide them to the right Sleep Number products for a personalized sleep solution.
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Foster meaningful connections with customers by clearly communicating product features, benefits, and promotions, and by providing timely and relevant follow-up communication.
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Exhibit a strong commitment to performance by becoming a trusted Sleep Expert and consistently exceeding established sales targets.
Qualifications and Requirements
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Outstanding communication and presentation abilities, with a natural talent for engaging with customers from a wide range of backgrounds.
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Previous experience in a customer-centric or high-end retail sales environment is preferred.
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Professional demeanor and attitude with a strong sense of integrity in representing the Sleep Number brand.
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Comfortable with technology used in store operations and customer interactions (e.g., POS systems, interactive demos, iPads, apps); ideal candidates are enthusiastic about tech and quick to learn new tools.
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Ability to adapt quickly in a dynamic, fast-paced environment.
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Eagerness to learn, grow, and contribute in a collaborative team setting.
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Driven by performance-based compensation and motivated to achieve and surpass goals.
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Willingness to work a flexible schedule, including evenings and weekends, in alignment with retail hours.
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Must be legally authorized to work in the U.S. and proficient in English; additional language skills are a plus.
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High school diploma or equivalent required; additional education or certifications are a bonus.
Compensation and Incentives
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Starting base pay of $15/hour, with uncapped commissions and monthly performance bonuses.
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Most team members earn between $49,000 and $57,000 annually, based on performance (approximately $23.50 to $27.50 per hour).
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Store leadership can provide more specific insights into historical earnings for the location.
Wellbeing Commitment
At Sleep Number, wellbeing is a core focus—not just a value, but a way of life. We invest in the holistic wellbeing of our team members and their families through initiatives spanning five key pillars: emotional, physical, financial, career, and community wellbeing—with sleep at the heart of it all.
Eligible employees enjoy a robust benefits package, which includes:
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Competitive medical and pharmacy coverage
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Dental, life, and disability insurance
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Matched 401(k) retirement plan
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Paid time off
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Additional wellness programs and resources
Workplace Safety
The safety of our team members and customers is a top priority. Sleep Number is dedicated to maintaining a secure and healthy work environment aligned with CDC guidelines, OSHA regulations, and local/state safety requirements.
Equal Opportunity Employer
Sleep Number proudly promotes diversity and inclusion in the workplace. We are an equal opportunity employer and prohibit discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital status, national origin, age, disability, genetic information, military or veteran status, and any other status protected by law.