About the Role
Are you a motivated, experienced leader with a passion for luxury beauty services? We are looking for a Salon Manager to take charge of our high-end salon in Uttoxeter, ensuring exceptional service standards, inspiring our talented team, and helping grow our loyal client base.
This is your opportunity to manage a beautiful, well-established salon, supported by a creative and collaborative team, with room to innovate, grow, and shine in a premium setting.
Key Responsibilities
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Manage all daily salon operations to ensure smooth, professional, and seamless client experiences
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Maintain high standards in cleanliness, hygiene, staff presentation, and salon ambience
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Lead, motivate, and support the team to deliver exceptional service and maintain high morale
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Handle bookings, schedules, and resources efficiently using our salon management system (full training provided)
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Oversee stock control, product displays, and inventory levels to maintain a luxury presentation
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Support hiring, training, and performance reviews to build and retain a strong, service-focused team
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Resolve customer concerns with care, professionalism, and discretion
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Collaborate on seasonal promotions and marketing strategies that reflect our brand image
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Monitor KPIs, track sales, and improve client retention to drive business growth
Skills & Requirements
Proven experience in salon or spa management (minimum 2 years)
Strong leadership, interpersonal, and organizational skills
Excellent customer service and communication abilities
Able to multitask and lead a team in a fast-paced environment
Knowledge of industry trends, products, and luxury beauty services
GCSE or equivalent required
Minimum 2 years in a customer-facing role
Must have right to work in the UK
English language proficiency required
Driving licence preferred
What We Offer
A stunning, luxury salon environment
£500 yearly credit to spend on hair services
Competitive pay + performance-based commission
Generous staff discounts on treatments and products
Ongoing professional development and training
Free on-site parking
Flexible working hours with some weekend availability
Schedule
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Day shifts
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Overtime opportunities
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Weekend availability required
Location & Accessibility
Must be able to reliably commute to or relocate near Uttoxeter ST14 7JX prior to start date.
Ready to Lead in Luxury? Apply Today!
Be part of a team that’s redefining client experience in beauty and wellness. If you’re ready to take your salon management career to the next level, we’d love to hear from you.
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