Summary
Join Humana’s mission-driven team during the Annual Enrollment Period (AEP) and help us put health first. As an Enrollment Representative 1, you will review enrollment reports, make necessary updates, and manage daily inventory in a fast-paced, customer-focused environment. These seasonal work-from-home roles are ideal for individuals seeking to begin or grow their careers with a Fortune 100 healthcare leader.
Key Responsibilities
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Review reports and process adjustments, additions, and deletions in accordance with enrollment rules.
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Manage and report daily inventory.
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Work within defined quality standards, priorities, and timelines.
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Collaborate with team members under close supervision and within established guidelines.
Required Qualifications
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1–2 years of customer service or operations experience.
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Ability to use multiple computer applications and multitask in a production environment.
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Strong attention to detail.
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Home office with minimum wired internet speed of 25 Mbps x 10 Mbps.
Preferred Qualifications
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Healthcare, managed care, or related industry experience.
Training & Schedule
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Training: October 20, 2025, for 2–3 weeks, Monday–Friday, 8:00 AM–4:30 PM EST (7:00 AM–3:30 PM CST).
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Post-Training Schedule: Same hours, Monday–Friday, with occasional weekends/overtime based on business needs (minimum 1 week’s notice).
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Perfect attendance required during training and the 120-day appraisal period.
Remote Work Requirements
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Dedicated, private home office space with a lockable door.
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Wired high-speed internet (wireless/satellite not allowed).
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Occasional travel to Humana offices may be required.
Benefits for Seasonal Associates
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Paid time off.
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401(k) retirement savings plan.
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Employee Assistance Program.
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Business travel and accident coverage.
About Humana
Humana Inc. is a Fortune 100 healthcare company dedicated to improving health and well-being. Through our insurance services and CenterWell healthcare network, we serve millions across Medicare, Medicaid, military, and commercial markets—making it easier for people to achieve their best health.
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