About Samsara
Samsara is the pioneer of the Connected Operations™ Cloud, helping industries such as transportation, manufacturing, construction, agriculture, and field services digitize their physical operations. Our IoT-powered platform delivers actionable insights that improve safety, efficiency, and sustainability across the global economy.
At Samsara, we are building the future of physical operations. By joining our team, you’ll play a key role in shaping solutions like Video-Based Safety, Vehicle Telematics, Equipment Monitoring, Site Visibility, and Driver Workflows.
About the Role
This is not a standard billing or AR position. As a Billing & AR Specialist for Enterprise Accounts, you’ll serve as the dedicated partner for a portfolio of Samsara’s largest, most complex customers. You’ll manage the end-to-end order-to-cash process while delivering white-glove customer service and collaborating with cross-functional teams.
This remote role is open to candidates in the U.S., except for residents in the following areas: Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.
What You’ll Do
-
Serve as the primary point of contact for enterprise customers, ensuring a proactive and personalized billing experience.
-
Manage complex invoicing from order intake to cash application with accuracy and timeliness.
-
Reconcile accounts, resolve discrepancies, and drive timely payments.
-
Partner with sales, legal, and other teams to resolve customer inquiries.
-
Lead customer discussions to identify needs, propose solutions, and ensure satisfaction.
-
Communicate directly with senior executives and internal leadership with professionalism.
-
Identify process bottlenecks and propose workflow optimizations.
-
Manage full Order-to-Cash (OTC) cycle, including invoicing, collections, and reporting.
-
Prepare A/R reports and support month-end close activities.
-
Uphold and model Samsara’s cultural values: Customer Success, Long-Term Thinking, Growth Mindset, Inclusion, and Teamwork.
Minimum Qualifications
-
Bachelor’s degree (Accounting preferred).
-
5+ years of progressive accounting experience, including 2+ years in Order-to-Cash/Accounts Receivable roles.
-
Experience with Enterprise Customers and high-touch service.
-
Ability to manage manual, complex financial processes.
-
Strong analytical skills and ability to resolve root-cause issues.
-
Polished communication skills with executive presence.
-
Proficiency in Microsoft Excel and accounting systems.
Preferred Qualifications
-
CPA certification.
-
Experience with NetSuite or other ERP systems.
-
Tech industry background.
-
Strong problem-solving, time management, and multitasking abilities.
-
Excellent organization, attention to detail, and follow-through.
-
Fast learner with a proactive, solution-oriented mindset.
Compensation & Benefits
-
Salary Range: $70,805 – $109,480 USD (depending on location, skills, and experience).
-
Competitive total compensation package.
-
Health, wellness, and retirement benefits.
-
Flexible and remote-friendly working options.
-
Career growth opportunities in a fast-growing public company.
Inclusion & Diversity
Samsara is committed to building an inclusive environment. We welcome applicants from all backgrounds and do not discriminate based on race, religion, gender, identity, sexual orientation, disability, or veteran status.
Important Notes
-
Remote Role Restrictions: This role is not open to residents of Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, or Washington, D.C.
-
Work Authorization: Candidates must have legal authorization to work in the U.S.
-
Recruitment Fraud: Samsara never charges fees during the hiring process. All official communication comes from “@samsara.com” or “@us-greenhouse-mail.io.”
APPLY