Senior DevOps Engineer

DevOps Engineer – Charlie Health

About the Role

At Charlie Health, we are on a mission to provide effective, accessible mental health treatment to those in crisis. We are seeking a skilled DevOps Engineer to architect, build, and maintain our AWS cloud infrastructure while driving automation, security, and scalability. You will play a key role in optimizing our CI/CD pipelines, improving system reliability, and enhancing developer productivity.

Key Responsibilities

• Design, develop, and manage AWS cloud infrastructure using Terragrunt and OpenTofu (Terraform).

• Build and optimize CI/CD pipelines in GitHub Actions to improve deployment efficiency.

• Automate infrastructure provisioning, monitoring, and scaling using Bash, Golang, and Python.

• Implement security best practices, including IAM, networking, and HIPAA compliance controls.

• Collaborate with product engineering teams to deliver platform capabilities that support new services.

• Enhance system reliability, observability, security, and cost-efficiency.

• Break down key initiatives into actionable milestones, delivering incremental value.

• Mentor engineers and continuously improve platform architecture and processes.

• Improve developer experience by abstracting common functionalities and gathering feedback.

• Participate in on-call rotations to ensure system availability and incident resolution.

Required Qualifications

• 4+ years of experience in DevOps, Platform, SRE, or Cloud Engineering roles.

• 3+ years of hands-on expertise with AWS services (ECS Fargate, Lambda, S3, Aurora, SQS, EventBridge, EC2, ECR, etc.).

• Strong proficiency in Terraform/OpenTofu for infrastructure as code (IaC).

• Experience with Linux administration, networking, and security best practices.

• Proficiency in Bash, Python, or Golang for automation and scripting.

• Expertise in CI/CD tools like GitHub Actions, GitLab CI, or Jenkins.

• Strong understanding of Docker and container orchestration.

• Hands-on experience with observability and monitoring tools (Datadog, Prometheus, Grafana, Honeycomb, Loki, Sumologic, OpsGenie).

• Ability to troubleshoot, conduct root cause analysis, and document post-mortems for security incidents and system outages.

• Experience working in fast-paced startup environments, with strong problem-solving and communication skills.

• Hands-on experience in on-call rotations, responding to critical incidents promptly.

Nice-to-Have Skills

• Experience with large cloud migrations or transitioning from monolith to microservices.

• MLOps experience with AWS SageMaker.

• Backend development experience in Python, TypeScript, or Golang.

• Familiarity with AI-driven developer productivity tools.

• Background in Software Development Engineer in Test (SDET) or Quality Assurance (QA).

Work Environment

Charlie Health follows a hybrid work model for team members living within 45 minutes of a Charlie Health office.

Compensation & Benefits

• Base Salary Range: $150,000 – $200,000 per year (varies based on location, experience, and expertise).

• Competitive stock options and performance incentives.

• Comprehensive medical, dental, and vision insurance.

• 401(k) retirement plan with company contributions.

• Flexible paid time off (PTO) and wellness benefits.

• Additional perks, including mental health support and professional development programs.

Our Core Values

Connection – We care deeply about our clients, providers, and team members, inspiring hope in every interaction.
Congruence – We challenge assumptions, stay curious, and follow data-driven decision-making.
Commitment – We act with urgency and persistence, never giving up on our mission.

At Charlie Health, we are dedicated to creating an inclusive and supportive environment. If you’re passionate about making a meaningful impact in mental healthcare, we’d love to hear from you!

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