Company Overview
Founded in 2011 by the innovators behind ICQ, Dotomi, and Jajah—and supported by prominent investors such as Peter Thiel (Founders Fund), Eric Schmidt (Innovation Endeavors), and Jerry Yang—AppCard is revolutionizing traditional retail sales through its cutting-edge, data-driven marketing platform. Our technology enables businesses to analyze, target, and engage customers effectively, driving increased lifetime value.
Company Profile:
AppCard Inc., headquartered in Manhattan, NY, is a dynamic technology and marketing company specializing in advanced data-driven loyalty solutions. Through its innovative platform, AppCard leverages real-time data captured at the point of sale (POS) via a sophisticated rewards program to power highly targeted retargeting campaigns that help businesses enhance their profitability.
About the Role:
AppCard is seeking a seasoned DevOps/Site Reliability Engineer (SRE) with a strong background in operations and engineering project leadership, eager to grow both technically and as a leader within a cloud-centric, fast-paced environment. In this role, you will be instrumental in developing and maintaining critical systems and infrastructure, building innovative solutions, deploying new software and hardware, and providing training. Early on, you will be entrusted with meaningful projects, leadership opportunities, and full ownership over outcomes.
Key Responsibilities:
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Lead and manage system architecture and modernization initiatives from design through implementation to production operations, providing strategic leadership and guidance.
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Develop and maintain both cloud-based (AWS) and on-premises infrastructure supporting internal teams and customers.
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Collaborate closely with engineering and operations teams to define SLAs, establish monitoring and alerting systems, and proactively identify and resolve systemic issues.
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Oversee tooling and build systems used by developers to create pre-production and testing environments.
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Actively participate in incident resolution and continuous improvement of system reliability and performance.
Candidate Qualifications:
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5+ years of relevant industry experience in DevOps, SRE, or software development roles.
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Proven experience in roadmap creation and technical project management.
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Strong familiarity with programming languages and operating systems; expertise in system performance monitoring tools, identity management, virtualization, networking, content delivery, and caching technologies.
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Deep knowledge of Linux operating systems and best practices for containerized deployments.
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Hands-on experience with infrastructure as code tools such as CloudFormation, AWS CDK, Terraform, or similar frameworks.
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Solid understanding of cloud computing, application design and integration, particularly within AWS environments.
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Proficient in networking concepts including load balancers, firewalls, VPNs, TCP/IP, troubleshooting, and performance tuning.
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Knowledgeable in cloud security best practices.
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Innovative thinker with a creative approach to problem-solving.
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Excellent communication skills in English.