Your new company
Angus Consulting Management Ltd (ACML) is one of Canada’s most established facility operations management companies. They provide a variety of services including facilities management, operations and maintenance, and building systems commissioning and manage tens of millions of square feet of property across North America.
Your new role
As the Senior Operations Manager, you will champion the goals of the Operations Division by managing a portfolio of properties and providing strategic direction in people management and development. You will be instrumental in crafting and executing the 5-year plan, spearheading key initiatives, and bringing innovative projects to life. Your role includes overseeing best practices, quality control, and risk reduction programs. You will assess project P&L statements, manage contracts, and develop business retention plans. Leading and managing projects to ensure they meet contractual obligations and analyzing business risks are also key responsibilities. Additionally, you will support the Director in fostering a team-focused environment, develop strategies to enhance HR effectiveness, and mentor your direct reports. Maintaining client relations, offering high-level support during client discussions, and overseeing the implementation of client programs and company-wide policies will be essential in all aspects of your role.
What you need to succeed
The ideal candidate is well-versed in various building systems and proactive in facilities maintenance. They take full responsibility for their duties, navigate complex contracts, and meet performance metrics. They excel in leading and managing staff, working under pressure, and conducting meetings and presentations. Customer-focused and stakeholder-engaged, they actively participate in industry associations. With integrity, trustworthiness, and a commitment to continuous improvement, they develop solutions to complex issues, coach supervisors, and provide strategic direction to achieve business goals, ensuring staff reach industry-leading expertise.