Company Overview
We are a full-service digital experience agency specializing in strategy, user experience, creativity, and development. Our focus is on delivering impactful solutions that enhance conversions and maximize ROI.
Responsibilities
- Lead client stakeholder sessions and conduct interviews to gather insights.
- Recommend solutions based on product capabilities, client needs, and industry best practices.
- Gather, document, and define business, functional, non-functional, and technical requirements, as well as project KPIs.
- Serve as an Agile Product Owner by managing Agile SCRUM ceremonies, including backlog refinement, daily standups, sprint planning, roadmap development, and sprint retrospectives.
- Provide strategic oversight of project technology and systems, training clients on system usage, content authoring, and user acceptance testing (UAT).
- Develop and optimize processes, identify efficiencies, manage resources and projects effectively, and contribute to estimating and budgeting efforts.
Minimum Requirements
- 6+ years of experience in business analysis, functional specification development, user scenario creation, and process flow documentation.
- Proficiency in the Software Development Life Cycle (SDLC) and Agile methodologies.
- Successfully launched at least three IT platforms or software solutions for enterprise clients.
- Hands-on experience with JIRA and/or Azure DevOps (ADO).
- Proven track record of leading website implementation projects from discovery through development.
- Experience working directly within CMS platforms such as Kentico, Optimizely, Sitecore, AEM, or similar.
- Strong communication skills with both internal teams and clients.
- Experience collaborating with Creative, UX, Development, and QA teams.
Preferred Qualifications
- Experience in an agency or consulting environment.
- Expertise in a specific technology or industry vertical.
- Experience managing projects with diverse platform and API integrations.
- Experience handling projects or accounts valued at $1MM+.
- Familiarity with the insurance industry.
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