Senior Product Manager

Who We Are

Zinnia, an Eldridge Industries company, is revolutionizing the life and annuities (L&A) insurance industry by offering modern, end-to-end technology solutions that simplify how insurance is built, sold, and managed. Our innovative enterprise tools and data-driven insights help more people access the financial protection they need. Backed by leading global investment firms KKR and Vista Credit Partners, Zinnia supports over $180 billion in assets under administration, serves more than 100 carriers, 2,500 distributors and partners, and 2 million+ policyholders.

Who You Are

As a Senior Product Manager, you bring a strategic, end-to-end product mindset and the experience to drive high-impact product initiatives. You will lead product research and development efforts, collaborating cross-functionally to deliver business-aligned software solutions. Your expertise in navigating the full product lifecycle and managing cross-functional teams will ensure Zinnia continues delivering high-value innovations to the insurance industry.

What You’ll Do

• Lead or support all phases of the product lifecycle—from market research and competitive analysis to roadmap development, requirements definition, and product launch.

• Conduct in-depth research and provide analytical support to leadership for decision-making.

• Evaluate consumer needs, market trends, and partnership opportunities from both ROI and build-vs-buy perspectives.

• Deeply understand current systems and user experience to identify gaps and develop innovative ideas that drive customer satisfaction, growth, and market share.

• Collaborate with cross-functional teams to fulfill product requirements and support successful commercialization.

• Assist in planning product release schedules, including new features, updates, and maintenance releases.

• Define and execute business and technical solutions aligned with organizational goals.

• Investigate and resolve escalated production issues, track incidents to closure, and document root causes and preventive solutions.

• Communicate regular updates on severity-level issues to internal and external stakeholders, including senior leadership.

What You’ll Need

• 5–10 years of experience in product management with a focus on software design, development, and implementation.

• Bachelor’s degree in Computer Information Systems, Business Administration, or equivalent work experience.

• Strong customer relationship and service skills; comfortable interacting with all organizational levels.

• Foundational knowledge of systems integration, data interfaces, network infrastructure, and operating systems.

• Experience with process automation and/or robotic process automation (RPA).

• Familiarity with business process modeling, decision tables/trees, and data flows.

• Ability to define API requirements and collaborate with engineering and UX teams to ensure seamless system integration.

• Working knowledge of SQL and understanding of client/server and network environments.

• Exceptional communication, analytical thinking, and troubleshooting abilities.

• Proficiency in Microsoft Office tools (Excel, Word, Access, Project).

• Highly motivated self-starter with a growth mindset and strong organizational skills.

Bonus Qualifications

• 2+ years of experience in the annuities, mutual funds, life insurance, or financial services industry.

• Proven background in process automation and/or RPA.

What’s In It for You

At Zinnia, we invest in our people. We offer a dynamic work environment with clear paths for career growth and highly competitive compensation. Our benefits include:

• Weekly pay

• Health, dental, and vision insurance

• Parental leave

• 401(k) with company match

• Profit sharing and performance bonuses

• Tuition reimbursement

• Opportunities for professional development and innovation