Senior Provider Relations Specialist

Overview
Sanford Health is seeking a dedicated Senior Provider Relations Specialist to join our remote team. This role provides essential support and guidance to Health Plan employees, especially within the Provider Relations Department. The Senior Provider Relations Specialist leverages analytical skills and healthcare system knowledge to resolve issues, assist with training, and maintain documentation. If you are passionate about healthcare and enjoy helping teams succeed, this role offers the opportunity to make a meaningful impact while working remotely.

Key Responsibilities for Senior Provider Relations Specialist

• Serve as a resource to Health Plan employees and the Provider Relations Department.

• Gain expertise in assigned subject areas and enterprise healthcare information system applications.

• Investigate, resolve, or escalate support issues using strong analytical skills.

• Lead or assist in training sessions, ensuring clear communication for users with varied backgrounds.

• Create and maintain training documentation and online training courses.

• Apply project management principles to support departmental and organizational goals.

• Generate and analyze data reports for departmental leadership and project teams.

• Maintain a high level of customer service in all support and training activities.

• Collaborate with team members to manage projects and provide a team-oriented approach to problem-solving.

Required Qualifications

• Bachelor’s degree required, preferably in business, healthcare, or computer-related fields.

• Strong analytical and problem-solving skills.

• Ability to train others and create detailed documentation.

• Experience with healthcare information systems is a plus.

• Excellent customer service and communication skills.

Benefits

Sanford Health offers a competitive benefits package for eligible full-time and part-time employees, including:

• Health, dental, and vision insurance

• Life insurance

• 401(k) retirement plan

• Work/life balance benefits

• Generous time off package

For more details, visit Sanford Total Rewards.

Additional Information

• Location: Remote, SD (Central Time)

• Shift: Day, Full-time (40 hours/week)

• Salary Range: $27.50 – $44.00/hour

• Drug screen and background check required

• Sanford Health is an Equal Opportunity Employer (M/F/Disability/Veteran)