Service Centre Administrator

Job Description

Simpson Millar is a leading UK law firm committed to providing clear, reliable, and expert legal advice. Known as The Open Lawyers, we pride ourselves on transparency and accessibility, serving clients with integrity and professionalism. Our firm is undergoing transformation, embracing technology and data-driven practices to enhance legal services.

Role Overview: We are seeking a detail-oriented Service Centre Administrator to join our Leeds City Centre team on a fixed-term contract. In this role, you will support our legal teams with essential administrative services, ensuring efficient operations and excellent client support.

Key Responsibilities:

• Handle secure bulk email distribution, ensuring accurate and timely delivery.
• Manage outgoing post and document scanning processes.
• Assist with remote administrative tasks via our Case Management System (CMS).
• Set up new cases and provide administrative support to internal teams across the firm.

Qualifications and Skills:

• Previous experience in an administrative role is an advantage but not essential (full training provided).
• Strong attention to detail and accuracy.
• Proactive and organized, with the ability to manage multiple tasks.
• Comfortable working with technology, including Case Management Systems (CMS).
• Excellent communication skills and a collaborative mindset.

Employee Benefits:

• 25 days holiday plus bank holidays (pro-rata).
• Holiday buy/sell scheme for added flexibility.
• Company pension, life assurance, and sick pay.
• Employee Assistance Programme (EAP) for health and well-being support.
• Flexible working and relaxed dress code.
• A supportive, diverse, and inclusive work environment.

Our Culture: At Simpson Millar, we are proud to be The Open Lawyers. Our commitment to transparency, accessibility, and client care is at the heart of everything we do. We embrace change and are driven by technology, ensuring our legal services are efficient and client-focused.

Diversity and Inclusion: We are dedicated to creating a diverse and inclusive workplace. If you are excited about this role but your experience does not align perfectly with every requirement, we encourage you to apply. You may be the perfect fit for this or other roles at Simpson Millar.

Application Process: Ready to grow your career in a dynamic and supportive legal environment? Apply today and become part of our team.