Position Summary
The Bakery Clerk is responsible for providing exceptional customer service and maintaining high-quality standards in the bakery department. Duties include receiving, stocking, preparing, wrapping, weighing, pricing, rotating, and merchandising bakery products such as breads, pastries, gelato, cakes, and other specialty items. All work must reflect Pete’s Four Pillars: Value, Aesthetic, Quality, and Customer Service.
Key Responsibilities
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Greet and assist customers in a friendly and timely manner.
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Provide knowledgeable recommendations on bakery products.
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Prepare, package, label, and inventory ingredients and products to company standards.
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Monitor product freshness, review “sell by” dates, and take appropriate action.
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Operate kitchen equipment, ovens, computerized scales, bread slicers (if 18+), and other tools safely.
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Decorate and finish baked goods, including icing pastries and filling doughnuts.
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Maintain clean and fully stocked display cases, trays, and ingredient bins.
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Unload, organize, and restock bakery supplies.
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Follow sanitation and safety requirements, including temperature logs.
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Perform department clean-up duties efficiently.
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Complete additional duties as assigned.
Education & Certifications
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High School Diploma or GED.
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0–3 years of experience in a bakery or similar environment preferred.
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Basic math skills (counting, addition, subtraction).
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Current food handler’s permit (must be obtained once employed).
Knowledge, Skills & Abilities
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Passion for food and bakery products.
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Excellent communication and customer service skills.
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Ability to handle fast-paced or stressful situations.
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Detail-oriented, self-motivated, and able to work independently or in a team.
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Must be 18+ to operate sharp knives, ladders over 6 ft., or powered equipment.
Physical Requirements & Work Environment
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Primarily works in the bakery department with varying temperature conditions.
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Stand and walk for extended periods.
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Bend, stoop, lift, push, and pull heavy loads (up to 100 lbs. push/pull, up to 75 lbs. occasional lift).
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Frequent interaction with customers and team members.
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