About the Role
DirectViz Solutions (DVS) is seeking a Certified ServiceNow System Administrator to support a federal contract. This role will focus on lifecycle management, steady-state maintenance, and optimization of existing ServiceNow instances, modules, and submodules.
Key Responsibilities
ServiceNow Maintenance & Optimization
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Perform ongoing ServiceNow platform maintenance.
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Provide lifecycle management and enhancement of ServiceNow modules and submodules.
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Ensure system performance, uptime, and compliance with security standards.
Contract & Project Support
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Support task order and project management activities.
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Monitor requirements, reporting, and compliance with contract deliverables.
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Provide technical and functional oversight.
Required Skills & Experience
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Certified ServiceNow Administrator credential.
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5+ years of experience as a ServiceNow System Administrator, Developer, or Consultant.
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Strong organizational, problem-solving, and communication skills.
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Ability to work independently and collaboratively.
Physical & Work Qualifications
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Ability to focus throughout scheduled hours.
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Proficiency in computer-based work; occasional lifting (up to 15 lbs).
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Excellent written and verbal communication in English.
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Flexibility to adapt to additional responsibilities as assigned.
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Reasonable accommodations available for employees with disabilities.
Benefits
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Competitive compensation
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Comprehensive medical coverage
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401(k) match
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Generous PTO accrual
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Professional development reimbursement
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Corporate-funded technology certifications
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Employee recognition and appreciation programs
Equal Opportunity Employer
DVS prohibits discrimination and harassment based on race, sex, age, gender identity, religion, national origin, disability, veteran status, or any other protected status.