Shift Manager

Job Description

Job Title: Outbound Department Manager

Reports To: Operations Manager

Contract Type: Permanent, Full-time

Location: Staci UK, Epic, Ashton-in-Makerfield, WN4 9GD

Salary: £36,000 – £40,000 per year + Bonus Scheme

Staci UK, a global leader in multichannel logistics solutions, is seeking a proactive and experienced Outbound Department Manager to lead our outbound team in Ashton-in-Makerfield. You will be responsible for ensuring efficient outbound operations, achieving performance targets, and maintaining high-quality standards.

Key Responsibilities:

• Manage and develop a team of Team Leaders and up to 20 warehouse operatives.
• Conduct regular appraisals for team members, ensuring clear performance standards.
• Achieve key performance indicators (KPIs) and service level agreements (SLAs) within budget.
• Monitor compliance with standard operating procedures and ensure process adherence.
• Organize and allocate resources (equipment and labour) for efficient operations.
• Plan for peak periods, coordinating with agency labour providers for ramp-up staffing.
• Maintain quality standards by conducting regular quality control checks.
• Ensure health and safety compliance within the team.
• Implement continuous improvement practices for efficiency and quality enhancement.

Critical Skills:

• Proven experience in a supervisory or management role within 3PL, Manufacturing, Production, Distribution, or Warehousing.
• Strong leadership skills with a “can-do” attitude.
• Proficiency in using Warehouse Management Systems and Microsoft Office.
• Excellent planning and resource management skills.
• Clear understanding of Health and Safety practices.
• Strong communication skills at all levels.

Benefits:

• Competitive salary of £36,000 – £40,000 per year.
• Bonus scheme.
• 33 days holiday (including bank holidays) with the option to carry over or purchase additional days.
• Eye care vouchers and Health & Wellbeing Program.
• Access to Staci discount portal for shopping, holidays, and cinema tickets.
• Company pension, cycle-to-work scheme, and life insurance.
• Paid volunteer time and free on-site parking.

Our Values:

• Client First: We prioritize client satisfaction.
• Improvement: We strive for continuous improvement.
• Respect: We operate with honesty and respect.
• Team Work: We work as one team.
• Ownership: We take responsibility for our actions.

Equity, Diversity, and Inclusion Statement:

At Staci UK, we are committed to creating a diverse, equitable, and inclusive workplace where everyone feels valued. We welcome applications from all backgrounds and will provide accommodations during the application process if required.

Application Information:

Candidates must be able to reliably commute or plan to relocate to Ashton-in-Makerfield before starting work.