Shift Manager

Job Location: Scotland
Salary: Not Mentioned
Company Name: Iceland

About the Role:

Join one of the Best Big Companies to Work For as a Shift Manager and become part of a passionate team that prioritizes people and customers alike. You’ll play a vital leadership role, supporting daily operations and inspiring your team to create a great place to shop and work.

Key Responsibilities:

  • Maximise Profit:

    • Ensure excellent product availability for customers

    • Drive sales through promotions and smart cost-saving initiatives

    • Implement all actions assigned by your manager

  • Team Development & Engagement:

    • Encourage inclusive culture and team development

    • Support the Talking Shop Rep and promote team engagement

    • Share knowledge and support upskilling across your team

  • Process & Service Excellence:

    • Action daily floor walk feedback to improve customer experience

    • Maintain best practices in cash handling and store operations

    • Deliver seamless digital and doorstep service

  • Leadership Values:

    • Be approachable, respectful, enthusiastic, proactive, and considerate

    • Lead by example and motivate your team on every shift

Required Skills & Experience:

  • Experience in a retail management or supervisory role

  • Strong communication and shift planning abilities

  • Ability to give constructive feedback and maintain high performance

  • Hands-on, energetic approach to team and task management

What We Offer:

  • 15% staff discount in all Iceland and The Food Warehouse stores

  • 28 days holiday including Bank Holidays

  • Christmas vouchers and saving schemes

  • Long service recognition

  • Healthcare plan options

  • Grocery Aid: confidential financial, emotional, and practical support

  • Clear progression paths and career development

  • A supportive and inclusive environment

Apply Today!

Start your journey with Iceland and enjoy a role where you can grow, lead, and make a real impact.


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