Shift Manager Ono Hawaiian BBQ

Essential Functions & Job Responsibilities

The key responsibilities of this role include, but are not limited to:

• Gaining a thorough understanding of all restaurant operations, policies, and procedures, as well as FOH (Front of House) and BOH (Back of House) responsibilities.
• Performing duties in both FOH and BOH as needed.
• Ensuring compliance with all safety procedures, health regulations, and food safety codes.
• Interviewing, hiring, training, managing, and supervising employees.
• Adhering to all federal, state, and local employment laws, including hiring, termination, discipline, scheduling, and staff management.
• Coordinating employee meal and rest breaks in accordance with legal requirements.
• Handling and resolving employee and customer concerns efficiently and professionally.
• Overseeing restaurant cleanliness by completing routine cleaning and sanitization tasks.
• Managing daily operations to ensure smooth and efficient restaurant performance.
• Implementing marketing programs and introducing new menu items.
• Monitoring and evaluating customer satisfaction, food quality, preparation standards, inventory, sales performance, labor costs, and overall expenses.
• Communicating regularly with the General Manager (GM) and District Manager (DM) regarding operational, management, and safety concerns.
• Enforcing all company policies and procedures.
• Maintaining consistent and punctual attendance.
• Performing additional duties as assigned.

Job Requirements & Qualifications

Education, Certification, Experience, Knowledge, and Skills:

• Minimum of two years of restaurant experience.
• Food Manager/ServSafe Certification as required by state or local health authorities.
• General understanding of business management principles.
• Ability to prioritize tasks and multitask in a fast-paced environment.
• Strong leadership and time management skills.
• Excellent communication, customer service, and problem-solving abilities.
• Proficiency in Microsoft Word, Excel, email, and basic computer functions.
• Availability to work flexible hours, including weekends and holidays.
• Reliable transportation is required.
  

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