Shop Assistant – Ashtead

Make a Difference with QEF Retail Trading

Are you passionate about retail, sustainability, and making a positive impact in your local community? At QEF Retail Trading, our charity shops across Surrey and Middlesex offer more than just second-hand treasures—they help fund life-changing services for people with disabilities.

As a Shop Assistant, you’ll help turn donations into support for others, working in a vibrant retail environment that combines purpose and people.

Your Role:

Working alongside our Shop Manager and a friendly team of volunteers, you’ll:

  • Create a warm, welcoming, and well-presented shop atmosphere

  • Help meet sales targets and drive store performance

  • Support and motivate volunteers

  • Step in to manage daily shop operations when the Shop Manager is away

  • Ensure health & safety, safeguarding, and retail policies are followed

  • Promote sustainability by encouraging reuse and resale of quality goods

What We’re Looking For:

  • Friendly and approachable with strong customer service skills

  • Positive and proactive, able to work independently and with a team

  • Organised and enthusiastic about creating great retail experiences

  • Experience in retail or charity shops is welcome, but not essential

  • Willingness to work flexible hours from Monday to Saturday

What You’ll Love About QEF:

  • Being part of a charity with real impact on people’s lives

  • A supportive, purpose-led team culture

  • Plenty of learning and development opportunities

  • Diverse, inclusive and values-driven environment

Employee Benefits:

  • 25 days’ annual leave + bank holidays (pro-rata)

  • Pension scheme and life assurance

  • Westfield Health cashback and retail discount scheme

  • Blue Light Card eligibility

  • Higher than minimum employer contributions

  • Flexible working and casual dress

  • Regular training for personal and professional development

Our Core Values at QEF:

  • Everyone Matters – We treat people with dignity and respect

  • Everyone Works Together – We collaborate and support one another

  • Everyone Makes a Difference – Every role contributes to our mission

How to Apply:

If you’re excited about retail, community, and charity—and want to join a supportive, friendly team—apply now and help us make a difference every day.

Application Deadline: Sunday, 20 July 2025


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