Make a Difference with QEF Retail Trading
Are you passionate about retail, sustainability, and making a positive impact in your local community? At QEF Retail Trading, our charity shops across Surrey and Middlesex offer more than just second-hand treasures—they help fund life-changing services for people with disabilities.
As a Shop Assistant, you’ll help turn donations into support for others, working in a vibrant retail environment that combines purpose and people.
Your Role:
Working alongside our Shop Manager and a friendly team of volunteers, you’ll:
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Create a warm, welcoming, and well-presented shop atmosphere
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Help meet sales targets and drive store performance
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Support and motivate volunteers
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Step in to manage daily shop operations when the Shop Manager is away
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Ensure health & safety, safeguarding, and retail policies are followed
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Promote sustainability by encouraging reuse and resale of quality goods
What We’re Looking For:
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Friendly and approachable with strong customer service skills
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Positive and proactive, able to work independently and with a team
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Organised and enthusiastic about creating great retail experiences
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Experience in retail or charity shops is welcome, but not essential
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Willingness to work flexible hours from Monday to Saturday
What You’ll Love About QEF:
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Being part of a charity with real impact on people’s lives
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A supportive, purpose-led team culture
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Plenty of learning and development opportunities
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Diverse, inclusive and values-driven environment
Employee Benefits:
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25 days’ annual leave + bank holidays (pro-rata)
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Pension scheme and life assurance
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Westfield Health cashback and retail discount scheme
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Blue Light Card eligibility
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Higher than minimum employer contributions
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Flexible working and casual dress
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Regular training for personal and professional development
Our Core Values at QEF:
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Everyone Matters – We treat people with dignity and respect
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Everyone Works Together – We collaborate and support one another
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Everyone Makes a Difference – Every role contributes to our mission
How to Apply:
If you’re excited about retail, community, and charity—and want to join a supportive, friendly team—apply now and help us make a difference every day.
Application Deadline: Sunday, 20 July 2025
APPLY