About Rate

Founded in 2000 and headquartered in Chicago, Rate is one of the nation’s top retail mortgage lenders, licensed in all 50 states and D.C. With 5,000+ employees, 300+ offices, and 12+ subsidiaries, Rate has proudly helped over 2 million homeowners achieve their financial goals.

From purchases and refinances to home equity solutions, Rate makes financing faster, simpler, and less stressful. Our award-winning technology includes:

Same Day Mortgage
The Rate App
FlashClose℠
MyAccount
Language Access Program

Recognized by HousingWire, NerdWallet, Crain’s Chicago Business, Scotsman Guide, and the Chicago Tribune, Rate continues to set the standard for innovation and service in the mortgage industry.

👉 Learn more: rate.com

The Role: Social Media Manager

We are seeking a creative and strategic Social Media Manager to oversee the digital presence of our Loan Officers across Instagram, Facebook, LinkedIn, YouTube, TikTok, and more.

This role combines brand development, content creation, and social media strategy with opportunities to support training initiatives and company-wide branding efforts.

Key Responsibilities

Profile Management: Oversee and optimize daily operations of Loan Officer profiles across social channels.
Brand Development: Create and implement personal branding strategies to boost visibility and engagement.
Content Creation: Design and produce graphics, Reels, and multimedia content (Canva proficiency required).
Social Media Strategy: Build and manage a social media calendar aligned with broader marketing goals.
Audience Engagement: Post regularly, engage with followers, and manage community interactions.
Analytics & Reporting: Track KPIs, analyze performance data, and prepare insights for decision-making.
Trend Monitoring: Stay current on digital marketing trends and platform best practices.
Training Support: Assist Loan Officers with social media best practices and branding guidance.
Creative Campaigns: Collaborate with the team to design innovative campaigns that elevate brand awareness.
Program Support: Partner with leadership to promote and expand the Brand Lab program.
Course Development: Contribute to a company-wide social media course.
Administrative Support: Provide scheduling and executive assistant support as needed.

Requirements

Bachelor’s degree in Marketing, Advertising, Graphic Design, Communications, or related field.
2+ years of proven experience in social media management.
Strong communication and creative writing skills.
Proficiency with Instagram, Facebook, TikTok, YouTube, LinkedIn, and scheduling tools.
Graphic design skills (Canva required; Adobe Suite is a plus).
Passion for social media and digital marketing.
Knowledge of the mortgage or financial services industry is a plus.

Benefits & Perks

Rate offers a comprehensive benefits package including:

Medical, dental, vision, and prescription drug coverage
401(k) with company-sponsored plans
Paid vacation, holidays, and leave programs
Flexible spending accounts (healthcare & dependent care)
Life insurance, accidental insurance, and critical care insurance
Commuter and wellness benefits (EAP, wellness resources, identity theft protection, pet insurance, and more)

How to Apply

Applications are accepted on an ongoing basis. Submit your resume and portfolio showcasing past social media content designs.

📌 For Washington State applicants, review our full benefits disclosure here:
Rate Careers – Benefits

APPLY

Social Media Manager