About the Role
We are seeking a detail-oriented Channel Coordinator to support the Channel Marketing team in executing multi-channel strategies across social media, website, email, SMS, and more. This role is critical in maintaining seamless marketing operations, managing inbound social activity, and supporting integrated campaigns. If you are highly organized, skilled in project management, and experienced with digital marketing channels, this contract position offers a great opportunity to make an impact.
Key Responsibilities
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Assist channel leads with project plans, timelines, and execution of tactics across campaigns.
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Monitor and respond to inbound social conversations/messages through Sprout Social, including occasional off-hours coverage for urgent member needs.
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Manage and maintain the channel calendar, ensuring accuracy and visibility of campaign activities.
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Stay updated on digital trends, competitors, and social listening insights to inform channel strategies.
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Conduct regular site audits to identify and resolve issues with product content, site search, and promotions.
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Build dashboards and reports to track campaign performance and provide actionable insights.
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Support cross-channel integrated campaigns with creative briefs, reporting, and project management tasks.
Qualifications
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Bachelor’s degree with at least 2 years of marketing/communications experience.
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Strong project management and communication skills (written & verbal).
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Experience with Sprout Social (required) for social monitoring and engagement.
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Experience with Workfront or similar project management tools strongly preferred.
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Knowledge of digital marketing tactics: paid/organic search, email, social media, etc.
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Ability to manage off-hours monitoring within a 37.5-hour workweek.
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Highly organized, proactive, and detail-oriented with strong time management skills.
Why Join
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Flexible, remote role aligned to Eastern Time hours.
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Opportunity to contribute to impactful, multi-channel marketing campaigns.
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Hands-on experience with top digital tools and platforms.
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Collaborative team environment with a strong mission-driven focus.
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