Company Overview
Atlassian is the driving force behind collaboration that enables teams to achieve the impossible.

From space missions and motor racing to debugging code and managing IT requests, no task is too big or small when the right team, tools, and practices are in place.

With over 300,000 global customers, including 80% of the Fortune 500, Atlassian’s software, including Jira, Confluence, Loom, and Trello, empowers teams to work more efficiently and deliver quality results on time.

As we continue to grow with over 10,000 Atlassians, we’re dedicated to creating the next generation of collaboration and productivity software.

We believe that the collective power of teams can change the world—making it more open, authentic, and inclusive.

Responsibilities

As a Site Reliability Engineer (SRE), your focus will be on enhancing the performance and reliability of our services, tackling root causes of incidents, and reducing incident rates. You will take ownership of both identifying and solving problems while automating repetitive tasks to streamline processes.

You’ll dive deep into the services we support, owning both the problems and the corresponding solutions, and handle system alerts, pages, and issues that require your expertise. Collaboration is key in this role – it’s not about being the hero or having all the answers, but about working together to find solutions, asking questions, and learning from others. You’ll play a critical part in turning chaos into order and ensuring that our services meet the established SLAs as part of a weekly on-call rotation.

This role is ideal for someone with a strong ability to solve problems creatively, a desire to take responsibility for the code you write all the way to production, and a passion for collaboration and continuous learning.

Qualifications

By your first day, you should have experience with:

Strong scripting skills to automate tasks and avoid repetitive work
Advanced troubleshooting abilities across various layers of the technology stack
Engagement in capacity planning, demand forecasting, software performance analysis, and system optimization
Experience managing and configuring enterprise monitoring solutions
In-depth knowledge of Linux systems
Familiarity with building, automating, and maintaining infrastructure in Amazon Web Services (AWS)
A commitment to maintaining high-quality code standards

Bonus Points If You Have:

Exposure to configuration management and orchestration tools such as Ansible and Puppet
Experience with container management and microservices architectures (e.g., Docker, Kubernetes)
Familiarity with ITIL terminology for incident and problem management
Experience managing and troubleshooting continuous integration pipelines
The ability to break down complex projects into manageable tasks
Knowledge of compliance requirements like SOC2, FedRamp, etc.

Compensation

At Atlassian, we aim to create equitable and transparent compensation programs. We offer competitive pay that aligns with your experience and skills. For this role, base pay within the U.S. varies by geographic zone:

Zone A: $140,600 – $187,400
Zone B: $126,500 – $168,700
Zone C: $116,700 – $155,600

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Software Engineer

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