Company Overview
Terranea Resort offers a unique and tranquil atmosphere with breathtaking panoramic ocean views along the Palos Verdes Peninsula. Since opening in 2009, we’ve earned a reputation not only as a premier resort that takes exceptional care of its guests but also as an outstanding employer that provides a fulfilling and rewarding work environment for our team members.
Our culture is built on the collaboration of every team member, and we prioritize working together to ensure a safe, responsible operation that safeguards the health of our guests, associates, their families, and the surrounding environment.
Responsibilities
-
Assist in the creation and implementation of menus.
-
Write descriptions for all menu items.
-
Contribute to research and development efforts for menu innovation.
-
Design daily specials in line with the established concepts.
-
Support the creation of menus for various events and purposes.
-
Order supplies to maintain par levels in accordance with the mise en place and menu descriptions.
-
Ensure daily rotation of mise en place to guarantee 100% freshness.
-
Maintain the standards set for all menus.
-
Coordinate the development of opening and closing procedures.
-
Develop job descriptions and Standard Operating Procedures (SOPs) to ensure quality and efficiency.
-
Oversee mise en place operations, including setup, scheduling, ordering, and receiving.
-
Communicate effectively with colleagues, management, and both front- and back-of-house staff.
-
Participate in and lead meetings, including daily communication, service meetings, culinary lineups, chef’s meetings, weekly staff meetings, and monthly department meetings.
-
Maintain sanitation and HACCP documentation, adhering to California and LA County health codes.
-
Ensure cleanliness across all food and beverage departments.
-
Guide and support the team to meet and exceed guest satisfaction goals.
-
Prepare weekly schedules according to forecasts.
-
Manage food, labor, and operational costs efficiently.
-
Relieve cooks and chefs during various shifts as needed.
-
Listen actively and thoughtfully before taking action.
-
Communicate both popular and unpopular content effectively.
-
Use the associate handbook and CoralTree philosophy to coach employees.
-
Foster professional working relationships with all Terranea Resort associates.
-
Motivate associates and maintain a cohesive team environment.
-
Ensure accurate maintenance of the menu and recipe database.
-
Perform other related duties as required.
-
Be supportive to the team, continuously learning and teaching.
-
Serve as an ambassador for both the outlet and Terranea Resort within the community.
Qualifications
-
Strong customer service aptitude.
-
Excellent verbal and written communication skills.
-
Ability to implement and uphold service standards.
-
Strong organizational and prioritization skills.
-
Ability to interact with both associates and guests.
-
Ability to thrive in stressful, high-pressure situations.
-
Ability to exert up to 50 pounds of force occasionally and lift, carry, pull, or push up to 30 pounds of force regularly.
-
Ability to stand or walk for extended periods of time.
Experience, Education, & Licensure
-
At least 1 year of culinary management experience.
-
A minimum of 5 years of experience in culinary arts in an upscale restaurant, hotel, resort, or club setting.
-
Proficiency in speaking, hearing, understanding, reading, and writing in English.
-
Culinary Arts degree preferred.
-
Serve Safe, Sanitation, and HACCP certification required.
Compensation
-
Base pay: $68,640 – $72,000 per year.
-
A competitive benefits package is available for full-time, regular team members, which includes medical, dental, vision, life, disability benefits, and an employee assistance program.
-
Paid time off and sick leave.
-
Participation in a 401(k) plan with company match.