Who We Are
American International Group, Inc. (AIG) is a leading global insurance organization with over 100 years of experience. Operating in more than 80 countries and jurisdictions, AIG provides a broad range of insurance solutions including property casualty, life insurance, retirement services, and risk management. We support individuals and businesses in protecting their assets, managing risks, and securing financial futures.
About the Business Unit
AIG’s General Insurance division is one of the most expansive global property casualty networks. We serve both commercial and personal customers, offering innovative insurance products and services through a multichannel distribution network. Our commitment to excellence and innovation makes AIG a trusted partner worldwide.
About the Role: Underwriting Support Analyst
As part of our Underwriting Support team, you will play a critical role in supporting underwriters throughout the risk assessment and policy lifecycle. Reporting to a Senior Specialist, Team Leader, or Manager, you’ll manage a variety of pre- and post-bind underwriting processes, ensuring efficiency and accuracy in a dynamic insurance environment.
Key Responsibilities
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Act as a first point of contact for brokers and support all underwriting administrative functions.
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Review new and renewal submissions to assess alignment with Line of Business (LOB) risk appetite.
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Conduct renewal comparisons, identify changes, and flag key differences for underwriting teams.
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Prepare and issue policies, endorsements, cancellations, and billing instructions.
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Assist in pricing, loss rating, and preparing quotation and binder packages.
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Coordinate with internal teams to maintain accurate, up-to-date documentation.
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Perform quality control checks on premium audits and escalate discrepancies.
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Create business reports and support performance metrics tracking.
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Mentor junior team members and assist with onboarding/training.
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Support the UA Manager in day-to-day regional activities and issue resolution.
What We’re Looking For
We seek motivated professionals who bring both knowledge and a willingness to grow. Ideally, candidates will have:
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Strong knowledge of commercial insurance and regulatory policy forms.
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Bachelor’s degree or equivalent experience in insurance or finance-related fields.
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Advanced Microsoft Office skills, particularly in Excel and Outlook.
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Excellent multitasking and organizational skills; ability to prioritize in a fast-paced environment.
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High attention to detail and accuracy in documentation.
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Strong interpersonal and problem-solving skills.
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A proactive, collaborative mindset with a passion for learning.
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Ability to provide peer mentorship and support continuous team development.
Why Work at AIG?
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Total Rewards Program: Competitive compensation, health & wellbeing benefits, financial security support, and development programs.
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Learning & Development: Continuous upskilling and career growth opportunities.
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Inclusive Culture: Join a diverse team that values respect, collaboration, and innovation.
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In-Person Collaboration: AIG believes in the power of working together in-office to foster strong connections and drive excellence.
Equal Opportunity Employer
AIG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We also provide reasonable accommodations for candidates with disabilities. To request support, contact: candidatecare@aig.com.
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