Job Summary
TeamHealth is proud to be the leading physician practice in the U.S., delivering exceptional patient care. As a Senior A/R Representative, you will provide critical support in revenue cycle operations, monitoring trends, conducting QA reviews, training new staff, and ensuring timely claim processing to support provider reimbursement.
Responsibilities
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Train and monitor new employees’ production and quality
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Review No Activity and Rejection PIT reports to identify issues and escalate when needed
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Assist the team in meeting monthly A/R metrics and productivity goals
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Conduct QA reviews for assigned team members and prepare related reports
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Monitor carrier websites/manuals and report procedural changes affecting claims
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Process non-routine write-off adjustments as required
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Ensure corrected invoices are submitted according to carrier policies and timelines
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Maintain ETM escalation view and serve as lead in No Activity workflows
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Support the No Activity Supervisor in ensuring analyst performance and policy compliance
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Communicate project status updates to leadership in a timely manner
Qualifications
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High school diploma or equivalent (required)
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Minimum 3 years of medical billing experience with focus on A/R analysis
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Strong knowledge of physician billing procedures, CPT/ICD coding
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Skilled in Microsoft Excel and familiar with ETM and Informatics reporting systems
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Strong analytical, organizational, and communication skills
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Ability to work independently and lead small teams
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Understanding of insurance carrier policies and medical billing workflows
What We Offer
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Career Growth Opportunities
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Culture of belonging
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Medical, Dental, Vision – effective the 1st of the month after 30 days
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401(k) with discretionary match
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Generous Paid Time Off
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8 Paid Holidays
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Company-provided equipment for remote roles
Recognitions
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Recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025
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Named one of Top 150 Places to Work in Healthcare by Becker’s Hospital Review
Equal Opportunity Employer
TeamHealth is an Equal Opportunity Employer and embraces diversity in the workplace.
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