Key Responsibilities
Human Resources Administration & Employee Experience (35%)
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Serve as a trusted advisor on policies, benefits, payroll, and procedures.
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Lead onboarding and offboarding, ensuring consistent and equitable experiences.
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Partner with Finance and IT for smooth provisioning and de-provisioning.
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Conduct exit interviews, synthesize feedback, and recommend improvements.
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Draft and update policies aligned with organizational goals, compliance, and DEIAB principles.
HR Systems, Data, & Compliance (25%)
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Maintain accuracy and integrity of HR systems (Sequoia One OS, Lattice, Lever).
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Develop reporting dashboards supporting KPIs like headcount, turnover, and engagement.
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Identify trends to guide leadership decisions.
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Track compliance deadlines and advise leaders on risk areas.
Payroll, Benefits & Total Rewards (15%)
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Partner with PEO on payroll and benefits administration.
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Provide guidance on benefits and leave policies.
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Lead annual open enrollment logistics.
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Support compensation structures and total rewards planning.
Employee Engagement, Performance & Culture (15%)
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Coordinate performance management cycles and equitable feedback processes.
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Support career development and professional growth opportunities.
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Partner on DEIAB initiatives and recognition programs.
Organizational Activities & Other Duties (10%)
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Participate in team events, offsites, training, and ad hoc projects.
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Maintain accurate records of time, expenses, and engagement.
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Exemplify C.A.R.E. values in mission-aligned work.
Requirements & Minimum Qualifications
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5+ years in a senior People Operations or HR role.
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5+ years advising managers, navigating employee relations, and guiding complex employee decisions.
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3+ years operational HR experience (payroll, onboarding/offboarding, benefits, leave management).
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3+ years managing and coaching people.
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Experience with DEIAB initiatives and equity-based programs.
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Skilled at balancing operational excellence with strategic problem-solving.
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Exceptional interpersonal, analytical, and judgment skills.
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Experience in fully remote organizations preferred.
Preferred Qualifications
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Familiarity with HR platforms: Sequoia One OS, Lattice, Lever.
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Experience recruiting for B2B SaaS or healthcare technology organizations.
What We Offer
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Competitive salaries and benefits, including medical, dental, vision, 401k, and disability coverage.
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Flexible work hours and fully remote work.
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Paid parental leave, sabbaticals, PTO, wellness days, and half-day Fridays.
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Professional development budget and wellness stipend.
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Inclusive culture with equal pay for equal work and focus on employee growth.
About CareMessage
CareMessage is a nonprofit technology organization building the largest patient engagement platform for low-income populations in the U.S. Powered by the Health Equity Engine™, CareMessage combines messaging, data, and interoperability to increase access to care, improve clinical outcomes, and address social determinants of health. Since 2013, CareMessage has reached 20 million patients, reinvesting revenue into its mission to improve health equity at scale.
Apply here: CareMessage Careers