Sr. Product Manager

Job Description Summary
We are looking for a Product Manager who understands the needs of both merchants and consumers to deliver consistent, impactful experiences. If you’re passionate about creating exceptional product journeys and excited by the opportunity to make a meaningful difference in people’s lives, we’d love to connect with you.

Your Impact
You will play a key role in shaping PayPal’s merchant-facing product strategy—both short and long-term. This includes developing innovative solutions based on deep insights into user behaviors, needs, and pain points, while continuously optimizing customer impact across the competitive market landscape.

Key Responsibilities

Strategic Vision & Product Planning

• Define and drive a long- and short-term strategy to create best-in-class merchant solutions.

• Analyze merchant behavior and data to identify opportunities and challenges.

• Conduct competitive and market analysis to inform strategic decision-making.

• Build a clear product roadmap and gain alignment across stakeholders, balancing priorities using data-driven tradeoffs.

Product Execution & Lifecycle Management

• Design optimal processes for merchants to enable payment options like PayPal and Venmo through the Braintree Platform.

• Collaborate with cross-functional partners—business, technical, design, and program teams—to align on execution and outcomes.

• Own business results by setting and tracking OKRs, KPIs, and revenue-related goals.

• Conduct research and apply consumer science principles to continuously identify growth opportunities and optimize user experiences.

• Evaluate existing workflows to pinpoint friction and develop seamless, intuitive user journeys.

• Define and iterate on product requirements, using rapid experimentation to refine solutions.

• Lead end-to-end development efforts with engineering and design teams to bring new features to life.

• Actively participate in team ceremonies (e.g., stand-ups, sprint planning, retrospectives), offering direction and support to ensure product alignment and delivery.

Who You Are

• A strategic thinker with strong execution skills and deep empathy for both merchants and end users.

• A collaborative partner who can influence and build consensus across cross-functional teams.

• Comfortable working in a fast-paced, iterative environment where data and experimentation drive decisions.

• Experienced in defining and measuring business outcomes using clear metrics.

Compensation
PayPal is dedicated to fair and equitable compensation. Actual pay is determined by factors including location, skills, and experience.

U.S. National Annual Pay Range:
$123,500 – $212,850

Compensation may also include:

• Annual performance bonuses or incentive compensation

• Equity awards

• Comprehensive medical, dental, and vision insurance

• Additional benefits as detailed below

Work Environment
Most employees follow PayPal’s balanced hybrid work model, typically working three days in-office for collaboration and two days remotely to support flexibility and focus.

Benefits Highlights
At PayPal, we support your well-being across all stages of life. Our benefits package includes:

• Flexible working arrangements

• Equity and stock options

• Medical, dental, and life insurance

• Mental wellness resources

• Paid time off and family support programs

• Employee discounts and more