Job Description
H-E-B is a technology-driven company, committed to building digital solutions that elevate the experience for our customers and empower our partners. We’re hiring a Staff Business Systems Analyst to support our Digital team in Dallas, TX.
In this role, you’ll serve as a critical bridge between business and engineering—driving product strategy, supporting software development lifecycles, and mentoring peers—all to ensure delivery of world-class applications and warehouse management systems that support retail operations.
As a Partner, you’ll be eligible for ownership in the company and will be part of a people-first culture that fuels innovation, collaboration, and excellence.
Responsibilities
Domain Expertise
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Act as subject matter expert for business systems in warehouse/supply chain domains
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Lead stakeholder discussions and document requirements
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Translate business needs into actionable user stories and functional specs
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Drive scope management and communicate changes to stakeholders
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Conduct competitive/system research and analyze internal/external tools
Testing & Quality Assurance
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Define and manage end-to-end quality strategies
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Write and execute detailed functional/non-functional test cases
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Lead test automation planning and contribute to automation framework
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Execute unit, integration, and acceptance testing to ensure software performance
Technology & Data
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Collaborate on system configuration to align with operational needs
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Optimize processes across cross-functional teams and multiple systems
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Lead data validation, system integration, and API (SOAP/REST) understanding
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Analyze business problems and propose scalable, cost-effective solutions
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Support debugging/troubleshooting in production environments
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Understand system data flow and mapping across platforms
Leadership
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Mentor peers and junior analysts
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Publish whitepapers and speak at industry events (with approval)
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Lead RFP and vendor evaluation processes
Qualifications
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Degree in relevant field or equivalent training/certification
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7+ years of experience as a Business Systems Analyst
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Extensive experience in Warehouse Management Systems (Manhattan Active, WMOS, Swisslog)
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Hands-on experience configuring and supporting COTS/SaaS platforms
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Strong understanding of system integrations, data mapping, and APIs
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Excellent communication, problem-solving, and ownership mindset
Work Environment
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Work collaboratively in a fast-paced, agile, and deadline-driven environment
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Willingness to work extended hours if needed
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