Company Overview
Ro is a direct-to-patient healthcare company committed to making high-quality, affordable care accessible—without the need for insurance. As the only provider seamlessly integrating telehealth, in-home care, diagnostics, labs, and pharmacy services nationwide, Ro delivers a personalized, end-to-end healthcare experience from diagnosis to treatment. Since 2017, Ro has conducted over eight million digital healthcare visits across nearly every U.S. county, including 98% of primary care deserts. Additionally, Ro extends its innovative solutions to other healthcare companies through Workpath (its in-home care API) and Kit (its at-home diagnostic testing service).
Database Reliability Engineer (DBRE) – Ro
Ro is a direct-to-patient healthcare company dedicated to helping patients achieve their health goals with seamless, effective care. As the only provider offering nationwide telehealth, labs, and pharmacy services, Ro delivers a comprehensive, end-to-end healthcare experience—from diagnosis to medication delivery and ongoing care. Recognized by Fortune and CNBC Disruptor 50, Ro is redefining healthcare with patient-centric solutions.
About the Role
We are seeking a Database Reliability Engineer (DBRE) with strong Site Reliability Engineering (SRE) expertise to optimize the performance, scalability, and resilience of our database systems. This role involves automation, observability, and operational excellence, working closely with SREs, software engineers, and security teams.
What You’ll Do
- Design & maintain highly available and scalable database systems.
- Apply SRE principles to database operations, including monitoring, incident response, and automation.
- Optimize performance through query tuning and indexing strategies.
- Automate database processes (provisioning, backups, schema changes) using Infrastructure-as-Code (IaC) tools.
- Ensure security & compliance with best practices in access control and encryption.
- Collaborate with engineers to design efficient database schemas.
- Drive infrastructure improvements using CI/CD pipelines and automated deployment strategies.
- Participate in on-call rotations and provide expert incident resolution.
What You’ll Bring
- Expertise in PostgreSQL and database performance tuning.
- Strong scripting and automation skills in Python, Go, or Bash.
- Hands-on experience with IaC tools (Terraform, Pulumi).
- Proficiency in AWS services, particularly RDS.
- Familiarity with monitoring tools (Datadog, Splunk).
- Experience with high availability, clustering, and disaster recovery strategies.
- Knowledge of CI/CD workflows and database change management.