About the job
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.
To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.
Staff, Resident Network Engineer
Office / Customer Location: Atlanta, Georgia
Join a dynamic team in the enterprise sector of Juniper Networks and work alongside the best and brightest in the networking industry.
You will be responsible to work side-by-side supporting ICE/NYSE operations.
The Resident Engineer is an integral part of our mission within the enterprise sector, providing post-sales support of Juniper Networks products for Juniper Marquis accounts. You will be part of a customer account that has experienced high, steady growth over the past few years. As an Extended Expertise Engineer, you will be the trusted advisor to our customers working on-site supporting our mission to help them quickly and completely adopt the Juniper portfolio of products. This is a highly technical role, and you will develop and maintain expert-level skill sets on our products and solutions deployed within the customer’s environment.
Required Skills Experience:
- 7 – 10 years of design, implementation, and operational experience in large-scale IP networks.
- Learn, understand & fully align with the customer’s business requirements.
- JUNOS Security / SRX CLI experience.
- Understanding of Juniper hardware SRX, MX, EX, and QFXs.
- JNCIS, JNCIP, JNCIE, CCNP, CCIE a strong plus.
- Prior Work experience at a large enterprise or a Data Center w EVPN/VXLAN experience
- Experience with core routing BGP, OSPF, ISIS protocols.
- Experience with MPLS, VPLS, L2VPNs.
- Experience with design and/or deployment of routing and switching products within the Customer infrastructure.
- IPv6, Multicast, L3VPNs, L2Circuits
- Experience in fault isolation logic and techniques.
- Ability to communicate effectively in crisis situations with all levels of an organization from Engineering/Operations to CIO/CISO audiences.
- Ability to refine and translate complex requirements and execute best practice solutions.
- Assist with major network upgrades/Maintenance windows or changes in the customer network.
- Strong customer interface and presentation skills.
- Customer education – TOI’s and Lunch & Learns.
- Other tasks and duties as needed to support the customer and/or business.
Qualifications/Experience
- 8+ years of success in a similar post-sales role working for a vendor or a customer.
- Experience as a Professional Services Engineer, Consultant, or IT/operations Engineering
- Prior experience with scripting or programming languages including Python, SLAX, and NETCONF, and experience with automation frameworks such as Puppet, Chef, Ansible, or others.
- Understanding of Juniper hardware SRX, MX, EX, and QFXs
- Experience with core routing BGP, OSPF, ISIS protocols
- Experience with MPLS, VPLS, L2VPNs, and EVPN/VXLAN
- Experience with design and/or deployment of routing and switching products within the Customer infrastructure.
- IPv6, Multicast, L3VPNs, L2Circuits
- Hold design and information gathering workshops with the customer to understand the customer’s existing network design and technical requirements.
- Strong analytical skills to evaluate complex multivariate problems and find a systematic approach to gain a quick resolution, often under duress.
- Mature and effective time-management skills
- Working experience with customers, consulting, team lead, configuring and fixing network infrastructure security products
- Deep understanding of security, networking, authentication, and MPLS architectures
- Demonstrated ability to lead cross-departmental collaboration on strategic initiatives.
- Demonstrated ability to deliver large, complex solution opportunities.
- Strong communication and follow-up skills
- Expert level Technical Certifications a plus/ JNCIS, JNCIP, JNCIE, CCNP, CCIE
- Minimum Education: Bachelor of Science degree
- Travel up to 20% (post COVID) within the US to customer sites for operations reviews and required meetings.
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