Job Description
Start Your Journey with Us as a Store Assistant
Looking to work close to home with a role that offers great progression and a fun, fast-paced environment? This Store Assistant position at Toolstation could be perfect for you. As a Store Assistant, you’ll play a vital role in helping customers, supporting your team, and keeping the store running smoothly. Whether you’re just starting your career or looking to grow in retail, we’ll support you every step of the way.
Your Day-to-Day as a Store Assistant
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Welcome customers and help them find what they need
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Handle stock deliveries, manage the warehouse, and restock shelves
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Keep the store clean, organised, and safe
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Work in all conditions—expect warm summers and cold winters!
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Learn quickly and adapt in a fast-paced retail environment
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Provide top-level customer service and product advice
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Promote Toolstation Club and Trade Accounts for extra savings
What Makes a Great Store Assistant
The Right Skills for a Store Assistant
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Friendly, approachable, and professional
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Strong communication and listening skills
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Ability to handle busy periods while staying calm and helpful
The Ideal Store Assistant Attitude
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Willingness to get stuck in with physical tasks
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A genuine interest in customer needs and DIY projects
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Reliable and flexible with early starts or late finishes
Why You’ll Love Working with Us
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22 days holiday plus bank holidays
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Pension scheme and life assurance
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Bonus scheme and cycle-to-work program
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Employee discounts (20% across Travis Perkins Group)
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Save-as-you-earn and buy-as-you-earn options
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Financial wellbeing tools and healthcare support
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Discounts at over 1,000 major retailers
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Full training, apprenticeships, and access to the Toolstation Academy
About Toolstation – More Than Just Tools
Toolstation is one of the UK’s fastest-growing retailers of tools and building supplies, backed by Travis Perkins plc. With over 500 stores and more planned, we offer plenty of room to grow. We work hard, support one another, and offer opportunities for every background. If you’ve got a positive attitude and a drive to succeed, you’ll thrive here.