Job Description
Store Colleague – Join Our Team for an Exciting Retail Career
About Us
At GO Outdoors, we are passionate about helping people experience the outdoors by offering the best equipment at unbeatable prices. Whether it’s a daily dog walk or an extreme adventure, we provide quality gear for all outdoor activities. Our mission is clear: to inspire and equip everyone for life outdoors.
As a Store Colleague, you’ll play a key role in delivering an outstanding customer experience and helping us achieve our goal of being the nation’s favorite outdoor retailer. If you have a passion for customer service and love the outdoors, this is the perfect opportunity for you!
Why Join Us?
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Be part of a team that shares your passion for adventure and outdoor activities.
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Gain career development opportunities within a leading retail group.
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Enjoy exclusive discounts and benefits, including 25% off products across JD Sports, Blacks, Millets, and more.
Store Colleague Job Responsibilities
As a Store Colleague, your main duties include:
Customer Service & Sales
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Deliver exceptional customer service by greeting shoppers warmly and assisting with their needs.
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Maximize in-store sales opportunities through upselling, cross-selling, and product recommendations.
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Help customers make informed choices about outdoor products, ensuring they have the best gear for their adventures.
Store Operations & Merchandising
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Maintain store cleanliness and organization, ensuring all shelves and displays are well-stocked.
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Support store operations, including stock replenishment, inventory management, and cashier duties.
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Follow brand merchandising guidelines to ensure a visually appealing store layout.
Team Collaboration & Performance
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Work as part of a team to achieve store sales targets and KPIs (Units, Conversion, ATV, UPT).
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Contribute to a positive and energetic store environment.
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Assist with promotional activities, product launches, and seasonal sales events.
Store Colleague Job Requirements
We are looking for candidates who:
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Have a positive, customer-focused attitude and love engaging with people.
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Thrive in a fast-paced retail environment and enjoy working as part of a team.
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Are adaptable and eager to learn new skills and grow within the company.
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Have strong communication skills and the ability to provide exceptional customer service.
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Are available to work flexible hours, including weekends and holidays.
Employee Benefits & Perks
At GO Outdoors, we value our employees and offer a range of benefits, including:
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25% staff discount on top outdoor brands across JD Group.
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Exclusive discounts from leading retailers and hospitality partners.
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Health and well-being support through our TELUS Health benefits platform.
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Career development opportunities, including apprenticeships and accredited qualifications.
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Discounted gym memberships at JD Gyms.
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Opportunities to volunteer and contribute to the JD Foundation.
How to Apply
If you’re passionate about customer service and the outdoors, we’d love to hear from you!
Apply now to join our team as a Store Colleague and be part of an exciting retail environment.
Due to high application volumes, if you don’t hear back within two weeks, please consider your application unsuccessful. However, we encourage you to apply for future opportunities.