Job Description
Join Us as a Store Colleague and Help Us Deliver an Exceptional Shopping Experience
At JD Group, we’re looking for a Store Colleague who thrives in a fast-paced retail environment. As a Store Colleague, you’ll be integral to providing exceptional customer service, assisting with daily operations, and driving sales. Your responsibilities will range from interacting with customers to maintaining stock and visual merchandising. If you’re passionate about sports fashion and want to grow in a dynamic retail environment, JD Group is the place for you! You’ll have the opportunity to advance in your career and contribute to the continued success of our global presence.
Key Responsibilities of the Store Colleague
Customer Service and Sales Targets
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Greet customers warmly and ensure they have the best experience in-store
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Exceed sales targets by offering the full product range and maximizing opportunities for add-on sales
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Maintain high merchandising standards, ensuring the store is clean, well-stocked, and organized according to brand guidelines
Support Store Operations
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Assist in various store departments, working with colleagues to achieve store targets
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Process sales transactions accurately, handling cash and card payments
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Upsell and cross-sell products to maximize sales opportunities
Skills & Experience Required for the Store Colleague Role
Essential Qualifications for the Store Colleague Position
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Positive attitude towards a fast-paced retail environment
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Ability to see challenges as opportunities for personal and professional growth
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Strong interpersonal and communication skills to engage with customers
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Flexibility to work various shifts, including weekends and holidays
Benefits of Being a Store Colleague at JD Group
Joining us as a Store Colleague comes with many benefits, including:
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25% discount on products from JD Sports, Size?, Foot Patrol, and more
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Access to exclusive deals and discounts through our online benefits platform
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Health cash plans and digital health support
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Internal development courses and apprenticeship opportunities
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Discounted gym memberships and opportunities for volunteering
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Incremental holiday allowance
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