Company Overview
Founded in 2000 in Europe, Suitsupply has grown to over 125 stores worldwide, including locations in Milan, London, Zurich, New York, Toronto, Dubai, South Korea, Shanghai, Singapore, and Hong Kong. In addition to our global retail presence, we maintain a strong online platform, delivering our signature style and exceptional service worldwide.
In an era dominated by fast fashion, Suitsupply offers a premium alternative, prioritizing craftsmanship and attention to detail. We source only the finest Italian fabrics from renowned mills like Ferla, E. Thomas, Larusmiani, and Vitale Barberis Canonico.
Our high-quality, affordable suiting has earned praise from leading publications such as GQ and Esquire, and a Wall Street Journal blind test even ranked a $600 Suitsupply suit alongside a $3,600 Armani.
While suiting remains at the heart of our offerings, our versatile collection also includes jackets, trousers, outerwear, shoes, accessories, and both prêt-à-porter and made-to-measure option.
Store Manager Role
As a Store Manager, you’re naturally skilled at identifying and solving problems. You are organized, strategic, and work collaboratively with your team to achieve the best results. We value individuals who are direct, opinionated, have an eye for style, and are proactive. Your role will involve achieving sales and service targets, maintaining best practices, and identifying areas for improvement to enhance both customer and team member experiences.
Key Responsibilities:
-
Lead and develop a professional team to meet company goals and improve individual performance.
-
Collaborate with training teams to develop a high-performing store team.
-
Set weekly and monthly objectives for the team.
-
Ensure employees present themselves professionally and provide top-tier customer service to drive sales.
-
Recruit top talent and continuously raise the bar for your team by networking within your market.
-
Manage the store’s P&L, including salary, expenses, and inventory budgets.
-
Oversee visual merchandising, ensuring products are attractively displayed per company guidelines.
-
Ensure store operations meet company standards.
-
Work with support departments to effectively utilize company resources.
-
Align with HR on policies, procedures, and team development planning.
Qualifications:
-
Exceptional customer service and clienteling skills.
-
At least 3 years of experience in a customer service management role.
-
Strong leadership skills with the ability to coach and motivate your team.
-
Professional verbal and written communication skills.
-
Flexible work schedule, including nights, weekends, and holidays.
What You’ll Receive:
-
Competitive salary ($80,000 – $100,000) plus bonus incentives.
-
Industry-leading training program.
-
Clothing allowance for each new season and a generous employee discount.
-
Career growth opportunities with a fast-growing fashion company.
-
Potential to travel to other stores and internationally.