Job Introduction
At Card Factory, we’re all about helping customers celebrate life’s special moments. We’re now looking for a Sales Assistant to join our team and play a key role in creating those meaningful experiences.
You don’t need previous retail experience—just the right attitude, energy, and passion for customer service. We’ll teach you the rest!
Main Responsibilities
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Deliver excellent customer service at all times
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Process sales accurately and efficiently while upselling till-point products
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Merchandise and price stock to company standards
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Unload deliveries and restock the shop floor
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Support stock takes (which may include working outside regular hours)
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Be adaptable and willing to help across all store tasks
The Ideal Candidate
Are We Right for You?
We’re Grafters—we work hard, move fast, and hold ourselves to high standards. It’s a busy, fun environment where we support each other and celebrate success. Flexibility and work-life balance matter to us, and we’re happy to discuss your availability.
Are You Right for Us?
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Love being busy and working in a fast-paced environment
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Able to multitask and embrace change
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Customer-focused with a friendly, can-do attitude
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A team player who brings energy and enthusiasm to every shift
About Card Factory
With over 1,000 stores across the UK and Ireland, Card Factory is the nation’s leading specialist retailer of greeting cards, gift wrap, and celebration essentials. Since 2020, we’ve been on an ambitious journey to become a leading Omni-channel retailer, creating even more exciting opportunities for our teams.
What We Offer
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25% staff discount in-store and online
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Save As You Earn scheme
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Financial wellbeing tools & salary advance
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Employee Assistance Programme (mental, physical & financial support)
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Retail Apprenticeship opportunities
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Discounts on mobile phone plans
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Discounts at hundreds of UK retailers
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Access to learning & development tools
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Seasonal incentives & career progression
Apply Now
Think this sounds like you? Click Apply Now and tell us when you’re available—we’re happy to work around the right person’s schedule!
Please note: We may close this vacancy early if we receive sufficient suitable applications. Apply early to avoid missing out.
No recruitment agencies, please.
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