Job Title: Student Support Manager
Organisation: New Line Learning Academy
Location: Maidstone, Kent
Salary: £25,138 – £28,310 per annum
Contract Type: Permanent, Full-time
Working Hours: 37 hours per week (Mon–Thur: 08:00–16:00, Fri: 08:00–15:30)
Weeks per Year: 37 term-time weeks + inset days (Total: 38 weeks)
Application Deadline: 25 June 2025 (Early applications encouraged)
Expected Start Date: 1 September 2025
Reference ID: NLL-SSM
Job Description
New Line Learning Academy is seeking to appoint a motivated and inspirational Student Support Manager to join our growing team on a permanent, full-time basis. This rewarding opportunity is ideal for a committed professional with recent experience working with secondary school-aged students and a passion for supporting behaviour, wellbeing, and academic engagement.
Key Responsibilities
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Support staff, students, and parents to ensure high standards of behaviour and engagement across the school
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Work closely with students to establish rapport, promote positive relationships, and create a safe, respectful learning environment
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Provide consistent support for vulnerable learners and help remove barriers to their learning
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Collaborate with teachers, support staff, and the wider pastoral team to develop behaviour strategies and intervention plans
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Monitor and report on student progress, behavioural trends, and support outcomes
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Contribute to safeguarding procedures in line with school policies
Person Specification
Essential Criteria
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Recent experience working with secondary school-aged students
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Ability to build strong, professional relationships with young people
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Understanding of how to support vulnerable students and manage challenging behaviour
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Excellent communication and interpersonal skills
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Team player with a proactive, problem-solving attitude
Desirable Criteria
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Previous experience in a student support, pastoral, or inclusion role within a school setting
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Awareness of safeguarding procedures and trauma-informed practices
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Qualifications in youth work, education, or behaviour management (desirable but not required)
Why Join New Line Learning Academy?
This is a fantastic opportunity to grow your career in a forward-thinking school with a strong pastoral ethos. As part of our supportive staff team, you’ll benefit from:
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A welcoming and inclusive working environment
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Opportunities for ongoing professional development and training
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A chance to make a real difference in the lives of young people
Benefits
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Company pension scheme
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Cycle to work scheme
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Free on-site parking
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Access to health & wellbeing programmes
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Continuous learning and development opportunities
How to Apply
Please submit your application as soon as possible. Applications will be reviewed on a rolling basis, and interviews may be conducted before the closing date of 25 June 2025.
Additional Information
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Job Type: Full-time, Permanent
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Start Date: 1 September 2025
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Work Location: On-site (Maidstone, Kent)
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