About the Role
As a Supermarket Assistant at Waitrose, you’ll be the friendly face customers count on for exceptional service and quality every time they shop. Whether it’s helping someone find their favorite item, fulfilling online orders, or keeping shelves fully stocked, your attention to detail and passion for food will shine through.
Your ability to go the extra mile creates a memorable shopping experience and earns our customers’ trust and loyalty with each visit.
Key Responsibilities
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Replenish stock efficiently to ensure product availability across all departments
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Support online order fulfillment, preparing customer orders for delivery
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Carry out markdowns for products approaching their sell-by date to reduce waste
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Provide exceptional checkout and customer service support
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Handle Click & Collect and on-demand order processes
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Keep all areas clean, safe, and well-organized, following store safety protocols
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Collaborate with other Partners across the shop floor to maintain high operational standards
Essential Skills & Experience
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Strong communication skills to work effectively in a team and with customers
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Positive attitude with a customer-first approach
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Reliable, punctual, and adaptable to changing priorities
Desirable Skills & Experience
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Previous experience in a customer-facing role is beneficial
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Knowledge or passion for food and drink trends
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A flexible and proactive approach to branch support
Why Join Waitrose & Partners
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Be part of the UK’s largest employee-owned business, where your voice matters
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Work for a business that prioritizes kindness, respect, and diversity
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Enjoy a strong work-life balance through flexible working opportunities
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Continuous learning and development within a supportive, inclusive team
Benefits Include
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Competitive pay
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Partner discount across Waitrose & John Lewis stores
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Access to mental health and wellbeing support
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Career progression opportunities
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Annual bonuses and profit-sharing potential
Important to Know
Some roles may be subject to pre-employment vetting, including DBS and financial checks. Apply early, as vacancies may close before the advertised deadline if high application volumes are received.
How to Apply
Click Apply Now and upload your CV to begin your journey as a valued Waitrose Partner today.
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