Job Description
The Original Factory Shop is currently hiring a dedicated Supervisor to join our Pwllheli branch. As a well-loved retail brand established in 1969, we offer top-name products at unbeatable prices across Britain’s high streets. This exciting opportunity is ideal for a motivated Supervisor who thrives in a friendly, customer-focused retail environment. This is a temporary, part-time position offering 20 hours per week where you’ll support the management team in delivering excellent service, team leadership, and strong sales results. If you’re passionate about retail, customer service, and team collaboration — we want to hear from you!
Why Join Us as a Supervisor
As a Supervisor, you’ll play a vital role in supporting store operations both front-of-house and behind-the-scenes. You’ll help create a welcoming, efficient store environment, lead by example, and motivate your team to achieve sales and service targets while ensuring customers leave happy.
Key Responsibilities for the Supervisor Role
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Assist management in running daily store operations smoothly
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Supervise, motivate, and support team members on shift
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Deliver excellent customer service and handle customer queries
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Help achieve sales targets and store KPIs
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Maintain store standards, merchandising, and stock levels
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Provide cover for management as needed
What We Look for in a Supervisor
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Previous retail experience with proven leadership abilities
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Strong customer service focus and communication skills
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Ability to meet targets and work well within a team
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Positive, friendly, and approachable personality
If this sounds like you — apply today and become part of our community-focused team.
Benefits of Working as a Supervisor at TOFS
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Competitive salary package
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Generous staff discount
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Bonus schemes and life assurance
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Annual leave entitlement and in-store training
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Career growth opportunities
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Recognition schemes and more
We’re committed to equal opportunities and welcome applications from candidates who meet the job criteria.