Surgical Health Center Administrator

Planned Parenthood of Orange and San Bernardino Counties (PPOSBC) is a trusted and leading provider of high-quality health care services. We are proud to offer essential reproductive health care, comprehensive primary care, nutrition support, and robust community education programs that make a lasting impact.

Careers at PPOSBC

When you choose a career with us, you’re choosing to make a difference in the lives of individuals and families in your community. We’re looking for dedicated and passionate professionals who are committed to delivering expert, compassionate care.

What We Offer:

• Competitive compensation

• A comprehensive benefits package

• Generous 401(k) match program

• Generous vacation, sick time, and paid holidays

Become part of a mission-driven team working to improve the health and well-being of our community.

Our Mission

At PPOSBC, we are committed to providing confidential, accessible, and high-quality reproductive health care. We advocate for every person’s right to make their own informed choices and live with dignity. We champion inclusivity and believe that embracing diversity strengthens our mission. Through honest, comprehensive education and health information, we empower individuals to take control of their health and future.

About the Job

Location: San Bernardino, CA
Salary: $78,389 – $97,312 annually (commensurate with experience)
Schedule: Full-time

Planned Parenthood of Orange and San Bernardino Counties (PPOSBC) is seeking a dynamic and experienced Surgical Health Center Administrator to support the Director of Operations in overseeing clinical and administrative functions across the health center. This individual will help manage daily patient flow and lead a multidisciplinary team, ensuring that services are delivered with excellence, in alignment with organizational goals and patient volume expectations.

Why Join Us?

PPOSBC offers a mission-driven career where your work directly impacts the health and wellbeing of the community. We provide:

• A competitive salary

• Comprehensive benefits including medical, dental, vision, life insurance, and long-term disability

• Generous vacation, sick leave, and holidays

• 401(k) with employer matching

• Benefits become effective after just one full month of employment
  To learn more, visit our career site.

Key Responsibilities

• Lead and oversee surgical and reproductive health services, as well as any additional service lines offered at the center.

• Collaborate with the Medical Director and leadership team to align center operations with strategic objectives and performance targets.

• Implement continuous improvement initiatives to enhance patient care, operational efficiency, and regulatory compliance.

• Ensure adherence to internal protocols and external regulations, including CMS, OSHA, CLIA, PPFA, and Board of Nursing standards.

• Supervise and support center staff across various roles; manage hiring, training, scheduling, performance, and team development.

• Provide timely, constructive feedback to clinical teams and oversee customer service practices, including handling patient concerns and grievances.

• Monitor financial performance and implement strategies to improve productivity and reduce costs while maintaining service quality.

• Partner in developing and executing new initiatives to improve access, patient throughput, and health outcomes.

Qualifications & Requirements

Education:

• Bachelor’s degree in a healthcare-related field preferred, or equivalent experience.

Experience:

• 3–5 years of experience in healthcare or clinical service settings.

• Minimum 3 years in a supervisory role managing 15+ employees preferred.

• Proven ability in budgeting, strategic planning, and employee development.

Skills:

• Strong interpersonal, leadership, and communication skills.

• Ability to collaborate across all levels of clinical and administrative staff.

• Proficiency in Microsoft Office and electronic medical records systems.

• Willingness and ability to work flexible hours, including weekends.

• Valid CA driver’s license and proof of insurance for travel between sites.

Additional Considerations:

• Experience in reproductive or primary healthcare, including abortion services, is highly preferred.

• Commitment to diversity, equity, and inclusive care delivery is essential.

Core Competencies – We CARE

• Welcoming: Provide exceptional, compassionate service with a patient-first mindset.

• Equitable: Foster inclusive environments and elevate diverse perspectives.

• Confidential: Uphold strict standards of privacy and compliance.

• Accessible: Be approachable, responsive, and collaborative across teams.

• Respectful: Treat everyone with dignity, integrity, and professionalism.

• Empathetic: Show understanding, patience, and support for others.

Equal Opportunity Employer

Planned Parenthood of Orange and San Bernardino Counties is committed to creating a diverse, inclusive, and equitable workplace. We encourage applications from all qualified candidates, regardless of race, ethnicity, gender identity, sexual orientation, age, ability, or veteran status.

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