Surgical Health Center Administrator

Planned Parenthood of Orange and San Bernardino Counties (PPOSBC) is a trusted leader in healthcare, delivering essential, high-quality reproductive and primary care, nutritional support, and impactful community education programs.

Careers at PPOSBC

Choosing a career with Planned Parenthood means joining a mission-driven organization where your work makes a real difference. We are seeking dedicated and compassionate healthcare professionals who are passionate about providing expert care and empowering individuals in their communities.

We offer:

• Competitive compensation

• A robust benefits package

• Generous 401(k) matching

• Substantial vacation, sick leave, and holiday time

Become part of a caring and committed team that’s improving lives and shaping the future of healthcare in your community.

Our Mission

Planned Parenthood of Orange and San Bernardino Counties is committed to providing confidential, accessible, and high-quality reproductive health services. We advocate for your right to make informed choices about your body and your future. By embracing diversity and fostering inclusivity, we support responsible decision-making through comprehensive, accurate sexual health education and information.

About the Job

Location: San Bernardino, CA
Organization: Planned Parenthood of Orange and San Bernardino Counties (PPOSBC)
Salary Range: $78,389 – $97,312 annually (based on experience)

Overview

Planned Parenthood of Orange and San Bernardino Counties is seeking a full-time Surgical Health Center Administrator to join our leadership team in San Bernardino. This role supports the Director of Operations in overseeing clinical services, directing multidisciplinary staff, and ensuring efficient and high-quality care delivery across health center operations. The Administrator will take a hands-on role in optimizing patient flow, ensuring compliance with internal policies, and meeting or exceeding patient volume and service goals.

Why Join Us

At PPOSBC, you’ll be part of a mission-driven organization committed to delivering exceptional, accessible healthcare to the community. We offer:

• Competitive salary

• Comprehensive medical, dental, and vision benefits (starting after one full month of employment)

• Generous paid vacation, sick leave, and holiday benefits

• Employer-matched 401(k) plan

• A welcoming, inclusive, and diverse workplace culture

Essential Responsibilities

• Lead and manage reproductive health and abortion care services while supporting additional service offerings such as primary care.

• Oversee clinical service delivery, ensuring alignment with business goals, care quality standards, and regulatory compliance.

• Serve as the primary leader of the surgical center, collaborating closely with the Medical Director and Senior Director of Patient Services.

• Drive operational improvements in clinic workflows, staff efficiency, and patient satisfaction.

• Monitor care delivery and staff performance; provide coaching and continuous feedback.

• Ensure excellent patient experience and resolve any concerns or grievances promptly.

• Oversee financial performance, staffing, budgeting, and productivity to meet or exceed operational targets.

• Maintain compliance with all healthcare regulations (e.g., CMS, OSHA, CLIA).

• Supervise a team of 15+ employees, including clinicians and administrative staff.

• Promote a collaborative and inclusive work environment, fostering professional growth and staff development.

Required Qualifications

• Education: Bachelor’s degree in healthcare or a related field preferred; equivalent experience considered.

• Experience:

  • 3–5 years in a healthcare setting, particularly in patient care or clinical services.

  • Minimum 3 years of leadership experience managing multidisciplinary teams.

  • Experience managing 15+ employees preferred.

• Skills:

  • Strong strategic planning and organizational abilities.

  • Excellent interpersonal, communication, and team-building skills.

  • Ability to motivate, mentor, and lead staff with a hands-on leadership style.

  • Budget management and healthcare compliance knowledge.

  • Proficiency in Microsoft Office; experience with electronic medical records preferred.

• Other Requirements:

  • Flexibility to work varied hours, including weekends.

  • Ability to travel locally to health centers and external meetings.

  • Valid CA driver’s license and current auto insurance (if using personal vehicle for travel).

Core Competencies

• Welcoming: Prioritizes service and customer satisfaction; promotes a positive, professional environment.

• Equitable: Champions diversity, equity, and inclusion across all interactions and practices.

• Confidential: Maintains integrity and confidentiality of patient and organizational information.

• Accessible: Approachable, open-minded, and a responsive team player.

• Respectful: Treats all individuals with dignity and courtesy.

• Empathetic: Displays understanding and sensitivity toward diverse perspectives and needs.

Join Our Mission

Be part of a dynamic team making a tangible impact in the community. At PPOSBC, your leadership can drive real change in accessible, high-quality healthcare.

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