Join Resilience, a cybersecurity and cyber insurance innovator transforming how organizations manage digital risk. We’re redefining the future of cyber protection by integrating cybersecurity, cyber insurance, and risk management into one powerful solution. Founded in 2016 by top experts from U.S. military, intelligence, and technology sectors, Resilience blends deep technical expertise with real-world business insight to help clients stay ahead of emerging cyber threats.
As a Senior System Administrator, you’ll play a key role in managing and maintaining our core IT systems. You’ll leverage your technical skills across cloud platforms, SaaS tools, and device management systems, ensuring automation, scalability, and strong security across all environments.
Key Responsibilities
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Manage and administer Google Cloud Platform (GCP), including project setup, permissions, resources, and security controls.
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Design, configure, and optimize Zendesk workflows, automations, and triggers to improve support efficiency.
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Administer Okta for user lifecycle management, single sign-on (SSO), and provisioning.
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Support JAMF for macOS and iOS device enrollment, policies, and troubleshooting.
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Oversee Google Workspace tools like Gmail, Drive, and Meet to ensure smooth operations and security compliance.
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Diagnose and resolve complex system and application issues.
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Develop and maintain documentation on configurations, workflows, and standard operating procedures.
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Collaborate with engineering and cybersecurity teams to strengthen infrastructure reliability.
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Support compliance efforts aligned with NYDFS, CCPA, GDPR, ISO27001/27002/27701, and SOC 2 standards.
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Occasionally provide off-hours support to minimize or prevent service interruptions.
Qualifications
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Proven experience as a Senior System Administrator or in a similar IT role.
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Deep hands-on knowledge of Google Cloud Platform (GCP) services like IAM, VPC, and compute environments.
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Strong experience managing Zendesk, with a focus on automation and workflow optimization.
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Proficiency in Okta administration for identity and access management.
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Familiarity with JAMF for endpoint management.
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Working knowledge of AWS concepts and cloud architecture.
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Advanced scripting skills in Bash, Zsh, Python, JavaScript, and Google App Script.
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Excellent troubleshooting, problem-solving, and documentation skills.
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Strong communication and teamwork abilities.
Salary Range: $100,000 – $130,000 annually (commensurate with experience)
What You’ll Gain at Resilience
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A culture built on innovation, transparency, excellence, grit, and humility
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Flexible work schedules and paid time off
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Paid healthcare coverage for employees
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Family paid leave
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401(k) plan and career development opportunities
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Employee referral bonuses
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A mission-driven team committed to reshaping cyber risk for the modern world
Accessibility & Inclusivity
We’re committed to creating an inclusive hiring experience. If you require accommodations during the application or interview process, please notify your recruiter — we’ll ensure a comfortable experience that supports your needs.
Fraud Notice
Resilience never asks for payments or conducts interviews through unofficial platforms. All job applications are processed only via lever.co, and legitimate interviews are held through official Resilience accounts. Please report any suspicious activity to our team to help us maintain a safe recruitment environment.