Company Overview
General Dynamics Information Technology (GDIT) is a global leader in technology and professional services, delivering cutting-edge solutions to U.S. government, defense, and intelligence agencies. With a team of 30,000 experts across 50+ countries, we drive innovation in digital modernization, AI/ML, cloud computing, cybersecurity, and application development.
As part of General Dynamics, a premier aerospace and defense company, we bring over 50 years of mission-driven expertise, deep industry insight, and a commitment to advancing national security. Together with our clients, we harness technology to build a safer, smarter world.
About the Role
General Dynamics Information Technology (GDIT) is seeking a Help Desk / Systems Administrator to support IT operations for a leading DoD program. You will be responsible for maintaining system functionality, providing technical support, and ensuring compliance with security protocols.
Key Responsibilities:
- Provide help desk support, troubleshooting IT issues, and resolving service requests.
- Manage network accounts, software applications, email services, and hardware configurations.
- Maintain and ensure compliance with Standard Desktop Configurations (SDC).
- Administer handheld wireless devices, remote desktop management, and specialized network systems.
- Support server administration, ensuring system performance, patch management, and security compliance.
- Perform data backups, system maintenance, and disaster recovery planning.
- Maintain and update the Help Desk Intranet (SharePoint site).
- Ensure STIG compliance and adherence to DoD security policies.
What You’ll Need:
- Education: Bachelor’s degree in Computer Science or related field (or equivalent experience).
- Experience: 2-5 years in systems administration and IT support.
- Certifications: DoDD 8570.01-M & 8140 IAT Level II (Security+ CE preferred).
- Technical Skills: Help Desk services, IT troubleshooting, system administration, network management, and compliance.