Technical Account Manager (Bi-Lingual/French)

Travel will be up to 50% in the Northeastern US territory, including Quebec, Canada.

Summary:

Selling role is focused on accounts that require technical knowledge & expertise that can be reached and sold to through use of phone and internet and other digital medium.

Duties:

• Customer Engagement: Cultivate and maintain strong relationships with multiple clients in a given territory while actively seeking out new business opportunities. Conduct face-to-face meetings and presentations to showcase our solutions and address Customer needs.
• Sales Account Planning and Execution: Develop and execute Sales plans to penetrate and expand accounts. Utilize a mix of outbound calls, emails, and digital communications to achieve Sales goals and meet or exceed KPIs.
• Opportunity Identification: Identify and qualify high-potential opportunities by aligning with current promotions and leveraging new capabilities. Analyze market trends and Customer feedback to inform broader team and adapt selling strategies effectively
• Prospecting and Conversion: Engage with key decision-makers and influencers to uncover and convert new business prospects. Tailor your approach to resonate with various stakeholders and address their unique pain points.
• CRM Management: maintain accurate and up-to-date Account information in the CRM system. Track competitive intelligence, Opportunity metrics, and client interactions to support strategic decision-making and Sales efforts.
• Customer Needs Analysis: Gain a deep understanding of Customer business objectives and challenges. Translate these insights into compelling value propositions that highlight our company’s competitive advantages.
• Product and market Knowledge: Stay informed about our Product offerings, market trends, and the competitive landscape. Use this Knowledge to effectively position our solutions and address client needs.
• Collaboration and Coordination: Work closely with cross-functional teams to share insights and feedback to enhance overall Sales strategies.
• Market Expansion: Identify and pursue opportunities to capture additional market share and address emerging Needs within the territory and targeted customers
• Review SKU listings to achieve best share position and optimization of account inventory and purchasing pattern. Use this knowledge to gain additional product placement.

Education & Qualifications:

• Bi-lingual in French. Required to speak, write and read French and English.
• High school Diploma / Degree
• Bachelor’s degree preferred
• Proven experience in outside sales, preferably in automotive electrical systems or after-market parts.
• Strong ability to build and maintain client relationships
• Excellent communication and presentation skills
• Proficiency with CRM systems and sales tools
• Self-motivated with a results-oriented mindset
• Ability to travel up to 25%
• Strong computer skills: Microsoft Word, Excel, PowerPoint, Net Suite and CRM experience preferred
• Excellent presentation, forecasting and analytical skills with a strategic mindset
• Organized with the ability to handle multiple tasks in a fast-paced environment. Manage and implement existing AEP Brand strategies, promotions, programs and objectives to ensure timely and effective outcomes

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may be required to sit for prolonged perio