Why Join This Opportunity
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Salary up to $95,000 with performance-based bonuses
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Comprehensive medical, dental, and vision coverage
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Generous paid time off plus 10 paid holidays
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Flexible remote work option
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Career advancement opportunities within a people-first organization
Role Overview
As a Technical Writer, you’ll play a key role in creating and maintaining high-quality documentation for technical systems and processes. You’ll collaborate with users, developers, and technical staff to produce user guides, service manuals, and troubleshooting documentation. This position requires excellent communication skills, attention to detail, and the ability to manage multiple projects in a fast-paced environment.
Key Responsibilities
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Develop technical documentation for system processes and workflows.
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Create user guides, quick start guides, and reference materials.
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Write and maintain service manuals and troubleshooting guides.
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Conduct interviews with technical staff and users to gather documentation details.
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Manage multiple documentation projects, balancing deadlines and shifting priorities.
Required Qualifications
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High School Diploma.
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Minimum 4 years of experience in technical writing.
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Strong written and verbal communication skills in English.
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Legal authorization to work in the U.S. indefinitely.
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Ability to self-manage projects and meet deadlines.
Preferred Qualifications
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Bachelor’s degree in English, communications, journalism, technical writing, or related field.
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Familiarity with PHP, .NET, and code development best practices.
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Experience with Lucidchart for workflows.
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Knowledge of technical architecture concepts.
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Strong attention to detail and ability to work under pressure.
Commitment to Equity
We champion equal-opportunity employment and partner only with companies that uphold fairness, transparency, and privacy. If you encounter an employer not adhering to these values, please inform us.