Position Summary
We’re seeking a Technical Writer to develop clear and concise documentation that supports users, technical staff, and organizational processes. You will transform complex technical concepts into accessible content, manage multiple documentation projects, and collaborate with stakeholders to ensure high-quality deliverables.
Key Responsibilities
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Create technical documentation, user guides, and troubleshooting resources.
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Translate technical information into clear language for non-technical audiences.
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Conduct interviews with users and technical staff to gather information.
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Manage multiple documentation projects, ensuring deadlines are met.
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Use authoring tools and information mapping techniques for structured write-ups.
Required Qualifications
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High School Diploma.
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4+ years of technical writing experience.
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Legal authorization to work in the U.S. indefinitely.
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Strong oral and written communication skills in English.
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Ability to self-manage assignments and deliver on time.
Preferred Qualifications
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Bachelor’s degree (English, Communications, Journalism, Technical Writing, or related).
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Proficiency with PHP and .NET.
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Experience designing workflows in Lucidchart.
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Familiarity with code development and technical architecture best practices.
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Strong attention to detail and ability to work under pressure.
Why Join Us?
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Salary up to $95,000 USD + incentive bonus programs.
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Comprehensive medical, dental, and vision benefits.
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401(k) with company match and employee stock purchase plan.
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Generous PTO and flexible remote work options.
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Career growth opportunities within a fast-growing company.