Job Description
H-E-B is looking for energetic and motivated Customer Service Representatives to join our Texas City team. As a valued Partner, you’ll ensure your department is well-stocked and maintained, while offering top-tier service to customers.
Responsibilities
Stocking:
-
Stock and rotate products regularly
-
Assist with inventory control
-
Load, unload, and move merchandise
-
Prepare storage areas and organize pallets
-
Maintain signage and tag accuracy
-
Check shipments for quality and expiration
-
Set up and tear down store displays
-
Support night crew setup
Customer Service:
-
Provide excellent customer service
-
Answer product-related questions
-
Help customers locate items
Sales:
-
Merchandise products attractively
-
Use suggestive selling to boost sales
Sanitation & Food Safety:
-
Clean floors, prep areas, equipment
-
Comply with safety and food handling protocols
Department-Specific Tasks:
-
Beauty: Product knowledge in cosmetics; must complete internal training
-
Drugstore / GM: Tag/sign preparation
-
Grocery: Back-area prep and signage
-
Texas Backyard: Outdoor product knowledge; Green Thumb training
-
Entertainment: Familiarity with electronics, music, movies, video games
Requirements
-
Minimum age: 18
-
High school diploma or equivalent
-
Strong communication and people skills
-
Able to lift up to 65 lbs. (depending on department)
-
Comfortable in fast-paced retail environments
-
Willing to work variable schedules, including weekends and holidays
-
Completion of Orientation and Safety Training upon hire
Physical Demands
(Duties vary by department – see full job description for detailed breakdown.)
-
Frequent bending, lifting, reaching, standing, and exposure to varying temperatures
-
Must be able to safely manage lifting tasks up to 135 lbs with assistance
APPLY